Bolt Electric
“Excellent experience overall.
We had a malfunctioning outlet that was affecting another outlet in the house. Plus we also had a broken switch and some concerns about a few breakers that seemed loose.
Scheduling was easy. Johnny came and checked everything out. He gave us a quote to replace the outlets with GFCI devices, which seemed reasonable. He also said our breakers were functioning properly, but that they were old and if some started to break down it would be cheaper in the long run to replace the entire panel. I asked what that would cost and he quoted us around $2,000, which again seemed reasonable.
We got a followup call and email asking if we wanted to schedule the work. They gave an official quote of $386.25 but the actual cost ended up being less (which was a pleasant surprise). They also give a discount for payment in checks, so altogether it was $325. I don't think we were charged for the preliminary visit, which as far as I know is not the case with other local companies like Lloyd. Maybe there is a charge and they drop it if you get the work done, but we were never informed of one so I'll assume there isn't.
The guys who did the actual work were friendly, respectful, worked quickly, and explained everything clearly. The woman who runs scheduling and billing called a number of times to confirm things throughout the process. I had asked about mailing a check but she actually came to pick it up herself, so that made things easy. I also like their system of sending you everything via email so that you have a record, can see the official quote and approve it ahead of time before scheduling, and also view your invoice.
So all in all, communication was excellent, they were reasonably priced, were pleasant and easy to work with. Will definitely go with Bolt again should we have future electrical issues.”
