About Sears Carpet & Air Duct Cleaning of Woodbridge
Sears Carpet & Air Duct Cleaning offers comprehensive cleaning services across the DC, Virginia, and Maryland region. Their trained professionals use powerful, family-safe methods to tackle deep-down dirt, dust, allergens, and stains in carpets, air ducts, tile floors, upholstery, dryer vents, and more. Customers report their homes feeling fresher, healthier, and totally refreshed after Sears' expert care. The company's services are backed by the Sears Satisfaction Guarantee, and reviewers describe their experiences as "amazing." Technicians like Kareem, Louis, and Mr. Bernard are praised for being polite, thorough, and highly knowledgeable. Customers appreciate the detailed explanations about the importance of HVAC system and air vent cleaning. While the majority of reviews are positive, one customer in Lorton, Virginia had an unsatisfactory experience. After Sears' cleaning team damaged the threshold of their front door, the company struggled to promptly resolve the issue, despite the customer's repeated attempts to work with management. This isolated incident seems to be an exception, as most customers highlight Sears' reliable service and ability to make homes feel clean and comfortable.
The customer service had a lot of patience with answering my questions.as I had several . They’re good at what they do.
For the air duct and dryer vent cleaning services, I am pleased with the service. Mr. Bernard and Mr. Eric were courteous and treated my home as their own. They explained each step of the service before starting and showed me pictures of what they were cleaning and they cleaned up behind themselves. I learned a lot about my system. I would recommend Sears Carpet & Air Duct Cleaning.
The technician (Mr. Hines) did an outstanding job. He was very respectful, professional, and informative throughout the entire visit. He took the time to explain the duct cleaning process and shared helpful information I had never known before, including how to keep my ducts clean and what signs to look for that indicate they may need attention. He answered all of my questions patiently and made sure I understood everything. I truly appreciate his excellent customer service and would highly recommend him.