About CARPET GALLERY CARPET ONE WILLIAMSBURG
Carpet Gallery Carpet One in Williamsburg, VA provides excellent customer service and high-quality carpet installation. The friendly and professional staff, including Greg, Tom, and Wayne, work diligently to ensure a smooth and satisfactory experience for their clients. They offer a wide selection of carpets, provide detailed installation plans, and promptly complete the work, even accommodating tight timelines when needed. Customers praise the team's attention to detail, efficient furniture handling, and thorough cleanup. Whether installing new carpet or helping to prepare a home for sale, Carpet Gallery Carpet One in Williamsburg consistently delivers exceptional service and results.
Super service!! Super installation!! We replaced our entire first floor, except for tiled baths, laundry and sunroom (over 2000 sq ft) with a high quality LVP, and 1000 sq ft of finished basement area over concrete with a slightly lower level LVP. Tom Heiner was more than sales — he was an excellent advisor, helping us make the appropriate quality selection for each floor to ensure our property value would be enhanced. And he did it at the best price we found. Now to installation: Denny and his helper not only did a flawless install with beautifully color matched and meticulously fitted quarter round, but were clean, pleasant to have in our home, and respectful of our...read full review
I highly recommend Carpet One Gallery Williamsburg, as I recently experienced gold standard service. I worked directly with the owner, Wayne Sutherland, and also with Tom Heiner. The store has a variety of beautiful selections of carpet. The team worked with me to understand my needs, provided timely delivery of samples, and sent a very professional team to do the install at my home. A special thank you to installers Shawn Leonard and Jimmy Leonard. Their extraordinary work met my expectations and beyond.
We used Carpet One for an installation of wall-to-wall carpets (4 bedrooms, hallway and stairs) plus two bound area rugs. Great operation from top to bottom. 👍
Tom Heiner did a remarkable job assessing our needs, recommending options and then creating a complete site map with measurements for the job. Our installers, David and Jorge, could not have been more conscientious and careful working in our home. The whole installation was done in less than two days, and it was clear to me that throughout the process, our satisfaction was top-of-mind for everyone involved. I highly recommend Carpet One! ⭐⭐⭐⭐⭐