About Refined Floors
Refined Floors, formerly Carpet Direct, is a local family-owned flooring and window treatment business servicing Hampton Roads and Richmond. They offer a unique shopping experience by bringing the showroom to customers' homes or businesses, providing a wide variety of beautiful and durable floor coverings and window treatments for residential, commercial, or DIY projects. By buying directly from the mills, they pass the savings on to customers, offering up to 40% off. Refined Floors is committed to superior craftsmanship, fair pricing, and exceptional customer service. Their installation crews are professional, courteous, and efficient, ensuring a hassle-free experience. Reviews highlight the fantastic job done on both LVP and carpet installs, especially in addressing uneven floors and ensuring no creaking. With a focus on quality, transparency, and client satisfaction, Refined Floors has earned praise for flawless installations and meticulous cleanup. They are a top-tier provider in the flooring industry, making them an excellent choice for anyone looking to enhance their home with new flooring.
I have used Carpet Direct for several projects in our home and plan to use them for more to come. Mark is super friendly and easy to work with. They can bring samples directly to your home so you can visualize the floor samples in your home. There products are top quality and absolutely love all my flooring I have received so far. The projects have been so easy to do with them. They communicate well, do a great job, and most importantly we love our product and we are supporting a local business.
Do not waste your time looking anywhere else. This is your flooring professional right here! Mark was extremely helpful and knew exactly what I wanted! His crew was very fast and did an exceptional job! We had LVP and Carpet installed and couldn't be happier. Thank you Mark and crew! Would definitely use again and very highly recommend!
Great company. Highly recommend. Mark was great and personable. Came to our house and showed us so many options! Kept in constant contact with us while the floors were waiting to be delivered. Installation process was a breeze. They finished in a day! My husband and I are so happy with our new floors.