About United Restoration Inc.
United Restoration Inc. offers reliable and compassionate restoration services in Virginia Beach, Norfolk, Portsmouth, and Chesapeake, Virginia. Their highly trained staff provides 24/7 support for water damage restoration, fire damage repairs, storm damage repair, and mold remediation. Customers consistently praise their professionalism, courteous communication, and prompt response times. The team goes the "extra mile" to ensure satisfaction, offering expert guidance and dependable scheduling. Recently, customers highlighted the knowledge of the crew and the fair pricing for their services. One client expressed gratitude towards the lead contractor, Dwayne, for his availability and helpfulness during a major remodeling project due to water damage. With trustworthy and efficient services, United Restoration Inc. is a top choice for those in need of restoration services, earning high recommendations from satisfied customers, including appreciation for Clay, who is known for his kindness and expertise in directing clients to the right solutions.
Our water heater burst and flooded our entire first floor, and United Restoration Inc. was at our home by 5:00 AM to immediately begin the mitigation process. From the very beginning, they acted quickly and professionally, which gave us so much peace of mind during a stressful situation.
We had water damage in six rooms, and the team wasted no time getting to work. They pulled up all of the flooring and carpet, removed the kitchen cabinets, and thoroughly started the drying and mitigation process. When they come to work, they WORK FAST!
What stood out the most was how transparent and responsive everyone was. They answered every question we had, kept us informed throughout the process, and were available whenever we needed them, literally 24/7.
A special shout-out to Nicole, Jean, Larry, Robert, and all of the other crew members who helped us through this process. Your professionalism, hard work, and kindness did not go unnoticed, and we truly appreciate everything you've done for our family.
Now... NEXT UP: REPAIRS! 😊 Thank you, United Restoration Inc., for making a difficult situation so much easier to navigate. We highly recommend your team!
It all started with a leak from my ceiling in the laundry room while I was away on travel. I did not know what to do at first, I hesitantly talked to my insurance which turned out to be an easy process since they would place me in contact with United Restoration. Coy, call me not long after speaking with my insurance, agreed on a date to meet, and when the date arrived he showed up well before the time agreed upon. He pointed out the location where the leak originated then proceeded to explain exactly rhe next steps to correct the problem. He systematically had different skilled professionals show up to the job, and take care of business. The floor, vanity, toilet, and...read full review
Due to a water leak, we needed to have the master bathroom torn out and replaced. United Restoration was an enormous help with this project.
I initially reached out to Rance, who quickly responded and put us in the capable hands of Joe Burt. Joe oversaw every phase of the project from demolition through the finishing touches. Joe stayed proactive and involved with our insurance company from the start. His experience and efforts proved particularly useful in achieving a 180-degree flip of our claim, which was initially denied in its entirety, to full coverage in a relatively short time. Rance and Joe have a lifetime of experience in restoration and remodeling. They...read full review