Pearle Vision

We had to use our warranty while on travel in New England and our Pearle Vision shop in Virginia did not disappoint.

My husband accidentally broke the bridge to his glasses and thought I'd call our Pearle Vision office in Virginia to see if we can get a replacement frame while in Massachusetts. Cynthia from our Little Creek, VA shop was over the top helpful because she not only contacted the PV in MA, she also had to contact a PV shop in CT where she had to ship the frame she had in store to meet us as we were moving about. That is customer service!

The handoff went perfectly from PV VA to the PV in Waterford, CT, where we spoke with Josh who let us know the frame… read full review

I was very pleased to recently purchase a pair of Nuance Audio glasses at Pearle Vision ( Little Creek). Selena initially helped me select and test my glasses. Cindy was also involved in giving me the information I would need to operate and use the glasses. After using them for a short time and enjoying them, they stopped working. Selena took them in and said she would do what she could to help. Cindy soon took up the cause and represented my interests to Nuance Audio. It took lots of patience and repeated efforts but after some time, Nuance was able to get my glasses repaired as new. I cannot express my thanks strongly enough for two outstanding employees. They made… read full review

Cindy was the best eyeglass consultant I have ever dealt with. She was so knowledgeable and patient. She compared the quality and price of the various choices so I was able to make the best decision for me. Thank you. Elizabeth Black