Reviews for Neptune Restoration
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Ratings
Google: 4.9/5
BBB: No Rating
Neptune Restoration
5052 Cliffony Dr, Virginia Beach
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I cannot recommend Neptune Restoration enough, they are hands down the best at what they do! I recently had a pipe leak under my stairs and my plumber recommended Neptune. I gave them a call and Brian came out to my house later that day to give me a free estimate. He was extremely thorough, kind, and patient with all of my questions. He found that not only was the water where I saw it, but it had actually made it into my laundry room, kitchen, and downstairs bathroom all under the tile. It would all need to be removed since the tile had separated from the floor.Unfortunately my husband had a miscommunication with our insurance company and they sent out another mitigation...read full review
We had a pipe burst under our Master bath. It was a Sunday and Super Bowl Sunday at that. These guys responded to my call immediately and showed up first thing Monday morning. Their communication skills were top notch! They started the drying out process to prevent mold damage first thing Monday morning despite their already heavy work load. They removed all the wet damaged flooring, drywall and framing. They were also very clean, neat and tidy. They came back daily to check moisture levels and remove more damage materials if needed. They were very professional, courteous and polite. All their workers were extremely respectful of us and our home. I’d highly recommend...read full review
Our dishwasher leaked under our floors causing a lot of damage that extended outside of our kitchen area. Floors, cabinets, and parts of the walls had to be removed. Neptune’s team was absolutely amazing! Every step of the way they were there to help and it really made the situation a breeze. They were all professional, polite, caring and went above and beyond to mitigate our home and keep it a safe place for us. I really appreciate all of their help and cannot sing them enough praises! Definitely the team you want if you ever find yourself in a situation like this! Thank you guys! God bless!