Reviews

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  • Justin McCombs
    Jan 2026

    They did a fantastic job alternating my wife’s clothes. Professional & highly skilled. Will be going back there.

  • Summer2012 V
    Nov 2025

    Very crude old owner,I had to go back because she did not finish my child pants on the other side and when I come back she was upset and walked away from me and didn’t say anything when I asked when do I come back for pick up,she just said it’s in the receipt and walk away .

  • Hannah Cameron
    Oct 2025

    If I could give zero stars, I would. Do not go here, even as a last resort. The owner was extremely rude and even rolled her eyes when I asked about alterations. She acted like she didn’t want to do her job, constantly complained, and said she didn’t have enough time. I honestly wish she had just said she couldn’t do it in time instead of being so rude.

    When I asked about a specific alteration, she outright said she didn’t want to do it and claimed it was “too difficult.” I don’t see how adding a skirt/pants hook is that complicated. Even if she couldn’t do it, I wish she had just said so instead of complaining and giving attitude.

    I even brought my sister with me because she thought I was overreacting, but even she noticed how unnecessarily rude the owner was.

    On top of that, the pricing is outrageous. I was charged $96 just to add a skirt/pants hook not even including dry cleaning. If you can, I strongly suggest going somewhere else.

  • Eric Hinz
    Sep 2025

    I had a suit tailored and altered here for a wedding and it fit perfectly and was done on time. Great pricing, customer service, and fast turnaround.

  • Joyce Reliford
    Apr 2025

    Did a good job in putting new patches on my uniform. Dry cleaning was good as well.

  • Roger Ruud
    Mar 2025

    They charge the different price every visit. Also, very rude. They should be thankful when you bring 20 shirts and pants regularly. Be nice!

  • Lisa Miller
    Apr 2024

    Took a wedding dress in for alterations. The shop is very clean and owner gives excellent customer service.

  • jonathan thomas
    Apr 2024

    Great service, great prices!

  • Excellence
    Mar 2024

    Excellent service and work! The alterations were done expertly and quickly at a reasonable price! This establishment deserves a "best of" award.

  • Jacki Flade
    Feb 2024

    I had 3 pairs of jeans shortened. They were ready in 3 days. Everyone there was very nice. Will return.

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Kempsville Cleaners & Tailors

1349 Kempsville Rd #103, Virginia Beach

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Hours

Monday: ClosedTuesday: 10AM - 5:30PMWednesday: 10AM - 5:30PMThursday: 10AM - 5:30PMFriday: 10AM - 5:30PMSaturday: 10AM - 3PMSunday: Closed