Reviews for Hats Off Heating & Cooling

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  • Hats Off Heating & Cooling is a company that provides exceptional customer service and expertise in the HVAC industry. Customers praise the team's professionalism, efficiency, and kindness, even in stressful situations. Technicians, including Troy, are highly educated and able to resolve issues in a timely manner, often going above and beyond to explain problems and solutions clearly. They leave the customer's home cleaner than before, and their old-school approach to customer service sets them apart. Customers appreciate how seriously Hats Off takes the trust involved in inviting service into their homes. Many have called for a second opinion or returned for more help and found the service consistently reliable. The team is known for diagnosing problems accurately, such as finding bad wires or connections, and completing sizable tasks in a few hours while ensuring everything meets city codes. Hats Off is highly recommended for HVAC needs, as customers feel confident they will receive great service every time.

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From Hats Off Heating & Cooling

Hats Off was established in Virginia by a veteran HVAC contractor with more than 10 years of industry experience. After working for other AC and heating companies as a subcontractor, he decided to start an independent, family-owned business. Our heating and cooling company has grown leaps and bounds thanks to dedicated service techs, a solid work ethic, a strong commitment to customer service, and years of industry experience. Pleasing everyone all the time is a tall order, but we try. We aim to ensure that you’re 100% satisfied, whether you need an HVAC repair, an AC tune-up, or a new installation.

Hours

Monday: 7AM - 5PM
Tuesday: 7AM - 5PM
Wednesday: 7AM - 5PM
Thursday: 7AM - 5PM
Friday: 7AM - 5PM
Saturday: 7AM - 5PM
Sunday: 7AM - 5PM