About Emergency Restoration Services LLC
Emergency Restoration Services LLC is a trusted partner in property recovery, specializing in water damage restoration, smoke damage restoration, mold remediation, and reconstruction services across Virginia Beach and its neighboring areas. Their dedicated team provides quick response times, utilizing advanced technology and highly trained professionals to ensure swift and effective property restoration. They handle various issues, including water removal, demo, and remediation, with a focus on care and expertise. The team is knowledgeable, helpful, and committed to completing jobs to perfection. From mitigation to reconstruction, they deliver excellent services and are known for their professionalism, respectfulness, and friendliness. Satisfied clients praise the crew for their attention to detail, efficiency, and ability to communicate clearly, even helping with insurance processes. When disaster strikes, residents and businesses can count on Emergency Restoration Services LLC for a rapid and reliable restoration solution.
Our house suffered from rainwater/flood damage a few months ago. It has been a lengthy process, but the whole crew has been great. Rick and Mike (carpenters) have been doing the last finishing touches on the renovations, and have done a very thorough and excellent job.
I have used ERS twice after having water leaks in my home and both times they have been such a pleasure to work with. This time around the water heater in my attic leaked and they came out the same day to assess the damage and help with getting the insurance process started for the mitigation. Remy, Ray, Corey B, Summer, Paul, Josh, Jocelyn and Makala have all been so wonderful and easy to work with. I work over night so I sleep during the day and they have been fabulous about working around my difficult schedule and have been so helpful with this whole stressful process. I could not recommend ERS enough.
The contents team for Emergency Restoration Services handled my furnishings with professionalism and efficiency. Erica, Dan, Pearl, David and Josh made the experience less stressful by ensuring my questions were answered and I understood what to expect. They demonstrated excellent customer service skills at every interaction and I truly appreciated that. Thank you.
5/29 The demo crew completed their part in my restoration. Ray, Damion, Ethan, Summer, Josh and Steven were so professional and customer service focused they made an arduous process a bit less arduous. As a customer I appreciated their pleasant and personal approach. Thank you.
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