Ductman HVAC Services

Apr 2023

Ductman installed our 2 ac units through our builder 2.5 years ago. On April 6 we called multiple times and on April 7 we called multiple times. I didn't get a phone call back until my builder called and I put a review on a website. The owner was rude and disrespectful when he finally spoke to me. He said he would send someone out on April 10 after being unprofessional. The unit was too cold to test. We were told someone would come back out April 11 and he never showed. We contacted the owner again and was told someone would come out April 14. They found something wrong with a part that was under warranty. They ordered the part and came back out April 17 to fix...read full review

Apr 2023

Ductman installed our 2 ac units through our builder 2.5 years ago. On April 6 we called multiple times and on April 7 we called multiple times. I didn't get a phone call back until my builder called and I put a review on a website. The owner was rude and disrespectful when he finally spoke to me. He said he would send someone out on April 10 after being unprofessional. The unit was too cold to test. We were told someone would come back out April 11 and he never showed. We contacted the owner again and was told someone would come out April 14. They found something wrong with a part that was under warranty. They ordered the part and came back out April 17 to fix it. They...read full review

Jan 2022

I wish I would have had as great of an experience as the rest of the people who have left reviews. Ductman installed the HVAC for our new construction which was supposed to come with a 1 year warranty. In the middle of winter we were not getting any heat downstairs so I called for assistance. Given we had a newborn at home I tried to express how urgent it was we got help. Instead of help, we got pushed to the side. I have been trying for months to get someone to come out and help us and keep getting told “I will call you back” with no phones calls or “If you haven’t heard from me by Tuesday, give me a call” and then no answer.At no surprise to me, our warranty...read full review