We contracted with Bay Breeze to resolve a red tag notice from VNG on a gas line. We originally reached out to a few companies requesting quotes. Through the quote request process, we experienced many different outcome including no response to request, absurdly high costs, poor communication, days waiting for responses when we had a 1 week correction period. Ultimately we narrowed our selection down to two companies with good communication. We chose Baybreeze because of the timely response, fair pricing and willingness to HANDLE and RESOLVE all details of the project. In addition Bay Breeze was willing to share their expertise and offer different options for resolving our issue. We ended up replacing the entire gas line from the meter to the furnace and water heater and installing shutoff valves at each appliance. Estimate was provided verbally during first conversation along with a full explanation of the process. Estimate covered parts, labor, permit and follow up city inspection and assurance all code requirement would be met.
Our project did change slightly from what we originally believed would happen (no fault of the contractor). We hit an unexpected issue along the way (older home). The work crew quickly came up with a fix, picked up extra supplies and continued with an alternate installation plan which we were in agreement with. There was a slight delay with the City inspector coming out- not the fault of the contractor. Work passed inspection, expectations were met/exceeded, gas was restored as promised. In the end no surprise charges, no hassle for payment. Just professional job, good communication, quality work. Of note- contractor did not ask for any form of payment up front. During the estimate I was informed payment would only be due once the job was completed and you pay directly from the estimate (invoice isn’t sent). Once the job was completed, I reached out to resolve payment. Several options available but we ended up using Zelle.
Handled the hassles so we didn’t have to. Recommend and would use again in the future.
Lynne Shehane
Jul 2025
I had a leak in my ceiling and was doing an Internet search for companies. I found Bay Breeze Plumbing. I called, and the man who answered said he could have somebody out there in a couple hours. I was very pleasantly surprised he was able to send someone so soon. Two very nice, friendly and professional gentleman showed up right when he said they would. They checked out my issue, and told me they could fix it, but they would have to cut the drywall. They had my leak fixed quickly and did a great job. The price seemed fair, and the service was fantastic. Those guys were so nice and helpful. They showed me what the problem was, and checked out another plumbing issue I was having. Then they recommended a restoration company to have them check for mold and possibly replace the drywall. The company they recommended was also excellent. I will be calling Bay Breeze for any additional plumbing issues I have and I highly recommend them to anybody who needs plumbing services. Thank you for the excellent service experience.
Chanell Carrington
Jun 2025
This review is waaaay overdue! I had a five-star experience with the professionals of BayBreeze Plumbing and Gas. From my first conversation with Robin, all the through the work completed by Mike and Mani. Initially, I had scheduled plumbing repairs with Home Depot contractors. After paying $189 to schedule an appointment to replace my toilet, and explaining the issue to several people, it was determined that my water supply shut off needed to be replaced. I reached out to the 3rd party contractors, told them the fix would be simpler than expected, and they wanted to charge me an additional $120. Oh, no sir! In comes Bay Breeze Plumbing to save the day. I scheduled an appointment, Mike and Mani's install was neat and clean, they were kind enough to install a toilet flush valve at no extra charge, and I saved approx. $100. Call Baybreeze today. You will not be disappointed.
Jason Keilholtz
Feb 2025
Not bias small business proofs inc., union llc manage maintenance consumer rights as listed review dominion energy review charge scene logistics rank file rate military static feedback members get 10$ discount dispatch truck full of tools funmny reciepts norfolk little creek Dawson find loose windows neighboring Saint andrews airforce base insurance carriers destroyers submarines.
Al Ouellette
Sep 2023
I had a kitchen sink draining very slowly/backed up that I had tried to snake myself with no luck. I contacted Bay Breeze late on a Wednesday night and they messaged me back saying they could be out Friday afternoon. I had told initially them it wasn't an emergency, but the backup got worse later, and I asked if they could make it out to me the next day. They said they would try to do so, and they DID. The tech who was helping me was Justin and this guy is the best. He called me multiple times to update me on arrival time and was just super friendly and professional. He had my issue resolved in about an hour. While telling Justin that I was so happy to find a plumber that I could trust, he spoke highly of Robin, the owner and of the company. This is rare. I am grateful to have found these guys (shout out to YELP). I already have another job coming up that I will be using Bay Breeze for. Five stars for this company. Very pleased.Service: Drain cleaning
Rt T.
Sep 2023
Needed help with a dripping shower and loss of hot water pressure. The owner, Robin, was very knowledgeable about possible causes and helped me to understand what was needed. The technicians, Justin and Monty, worked very efficiently to get the job done. Cannot recommend enough. Their quote was extremely fair, and half of what I was quoted from Roto-Rooter. Will be hiring them the next time I have plumbing needs.
Jill I.
Aug 2023
Baybreeze is awesome!! Robin is very communicative and his team did an awesome job at replacing my old and broken cast iron pipes. They fixed the pipes in two hours! This team is super friendly, super professional, and good at what they do. I would recommend Baybreeze to anyone! Very fair pricing as well.
Albert G.
Aug 2023
Baybreeze was super responsive and honest with thier interaction with me. Our service provider called our tenant and diagnosed the issue quickly over the phone and we determined the appropriate next courst of action. I would definitely recommend this plumber.
Stormy L.
Aug 2023
Quick, friendly and job well done! My garbage disposal quit working and they responded quickly and fairly priced!
Scott S.
May 2023
I am really glad I came on here and found Baybreeze. They helped with the installation of 2 faucets and could not have been more professional. When I contacted them Robin was quick to respond, informative, and friendly. Monty came out to do the work and was prompt and professional. He went above and beyond. I will definitely call back if I have any other plumbing needs.
Elizabeth Riordan
We contracted with Bay Breeze to resolve a red tag notice from VNG on a gas line. We originally reached out to a few companies requesting quotes. Through the quote request process, we experienced many different outcome including no response to request, absurdly high costs, poor communication, days waiting for responses when we had a 1 week correction period. Ultimately we narrowed our selection down to two companies with good communication. We chose Baybreeze because of the timely response, fair pricing and willingness to HANDLE and RESOLVE all details of the project. In addition Bay Breeze was willing to share their expertise and offer different options for resolving our issue. We ended up replacing the entire gas line from the meter to the furnace and water heater and installing shutoff valves at each appliance. Estimate was provided verbally during first conversation along with a full explanation of the process. Estimate covered parts, labor, permit and follow up city inspection and assurance all code requirement would be met.
Our project did change slightly from what we originally believed would happen (no fault of the contractor). We hit an unexpected issue along the way (older home). The work crew quickly came up with a fix, picked up extra supplies and continued with an alternate installation plan which we were in agreement with. There was a slight delay with the City inspector coming out- not the fault of the contractor. Work passed inspection, expectations were met/exceeded, gas was restored as promised. In the end no surprise charges, no hassle for payment. Just professional job, good communication, quality work. Of note- contractor did not ask for any form of payment up front. During the estimate I was informed payment would only be due once the job was completed and you pay directly from the estimate (invoice isn’t sent). Once the job was completed, I reached out to resolve payment. Several options available but we ended up using Zelle.
Handled the hassles so we didn’t have to. Recommend and would use again in the future.
Lynne Shehane
I had a leak in my ceiling and was doing an Internet search for companies. I found Bay Breeze Plumbing. I called, and the man who answered said he could have somebody out there in a couple hours. I was very pleasantly surprised he was able to send someone so soon. Two very nice, friendly and professional gentleman showed up right when he said they would. They checked out my issue, and told me they could fix it, but they would have to cut the drywall. They had my leak fixed quickly and did a great job. The price seemed fair, and the service was fantastic. Those guys were so nice and helpful. They showed me what the problem was, and checked out another plumbing issue I was having. Then they recommended a restoration company to have them check for mold and possibly replace the drywall. The company they recommended was also excellent.
I will be calling Bay Breeze for any additional plumbing issues I have and I highly recommend them to anybody who needs plumbing services.
Thank you for the excellent service experience.
Chanell Carrington
This review is waaaay overdue! I had a five-star experience with the professionals of BayBreeze Plumbing and Gas. From my first conversation with Robin, all the through the work completed by Mike and Mani. Initially, I had scheduled plumbing repairs with Home Depot contractors. After paying $189 to schedule an appointment to replace my toilet, and explaining the issue to several people, it was determined that my water supply shut off needed to be replaced. I reached out to the 3rd party contractors, told them the fix would be simpler than expected, and they wanted to charge me an additional $120. Oh, no sir! In comes Bay Breeze Plumbing to save the day. I scheduled an appointment, Mike and Mani's install was neat and clean, they were kind enough to install a toilet flush valve at no extra charge, and I saved approx. $100. Call Baybreeze today. You will not be disappointed.
Jason Keilholtz
Not bias small business proofs inc., union llc manage maintenance consumer rights as listed review dominion energy review charge scene logistics rank file rate military static feedback members get 10$ discount dispatch truck full of tools funmny reciepts norfolk little creek Dawson find loose windows neighboring Saint andrews airforce base insurance carriers destroyers submarines.
Al Ouellette
I had a kitchen sink draining very slowly/backed up that I had tried to snake myself with no luck. I contacted Bay Breeze late on a Wednesday night and they messaged me back saying they could be out Friday afternoon. I had told initially them it wasn't an emergency, but the backup got worse later, and I asked if they could make it out to me the next day. They said they would try to do so, and they DID. The tech who was helping me was Justin and this guy is the best. He called me multiple times to update me on arrival time and was just super friendly and professional. He had my issue resolved in about an hour. While telling Justin that I was so happy to find a plumber that I could trust, he spoke highly of Robin, the owner and of the company. This is rare. I am grateful to have found these guys (shout out to YELP). I already have another job coming up that I will be using Bay Breeze for. Five stars for this company. Very pleased.Service: Drain cleaning
Rt T.
Needed help with a dripping shower and loss of hot water pressure. The owner, Robin, was very knowledgeable about possible causes and helped me to understand what was needed. The technicians, Justin and Monty, worked very efficiently to get the job done. Cannot recommend enough. Their quote was extremely fair, and half of what I was quoted from Roto-Rooter. Will be hiring them the next time I have plumbing needs.
Jill I.
Baybreeze is awesome!! Robin is very communicative and his team did an awesome job at replacing my old and broken cast iron pipes. They fixed the pipes in two hours! This team is super friendly, super professional, and good at what they do. I would recommend Baybreeze to anyone! Very fair pricing as well.
Albert G.
Baybreeze was super responsive and honest with thier interaction with me. Our service provider called our tenant and diagnosed the issue quickly over the phone and we determined the appropriate next courst of action. I would definitely recommend this plumber.
Stormy L.
Quick, friendly and job well done! My garbage disposal quit working and they responded quickly and fairly priced!
Scott S.
I am really glad I came on here and found Baybreeze. They helped with the installation of 2 faucets and could not have been more professional. When I contacted them Robin was quick to respond, informative, and friendly. Monty came out to do the work and was prompt and professional. He went above and beyond. I will definitely call back if I have any other plumbing needs.