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BACK BAY PEST & MOSQUITO
2585 Horse Pasture Rd #204, Virginia Beach
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I always appreciate when Shawn comes to do a quarterly service. Not only does he do a thorough job but he always shares some new knowledge that helps us be better homeowners. He listens to what our concerns are and doesn't cut corners.
Back Bay also put in the barrier in our crawl space and we have been told by multiple people who have gone under the house that they did a good job with that. It's always nice to have a third party validate the work of somebody that you trusted and hired.
Back Bay also installed the covers for all of our vents and crawl spaces. They did good work and cleaned up after everything. We were disappointed... read full review
The office was extremely organized and efficient, no crazy calls about appt. changes! The technician was so nice and asked all the right questions to keep my family and my pets safe and happy! I love their setup and I am going to tell all my neighbors!
I am delighted to write this update to my experience with Back Bay Pest & Mosquito. After my unfavorable review of the company, I was surprised to receive an email from Jacob, the owner. He was extremely apologetic for my bad experience and expressed his intention to do whatever necessary to win back my trust. Often when people say this, they don't really stand behind it, but Jacob was absolutely awesome and completely made good on his promise. He helped me get my termite coverage reinstated and helped me to get the letter I needed for closing on the sale of my house. But what impressed me most was his professionalism and integrity. He wasn't willing to... read full review