Reviews for A-1 American Services, Inc.
Write a reviewFrom A-1 American Services, Inc.
Hours
Monday: Open 24 hoursTuesday: Open 24 hoursWednesday: Open 24 hoursThursday: Open 24 hoursFriday: Open 24 hoursSaturday: Open 24 hoursSunday: Open 24 hours
Tips
accepts credit cards offers military discount
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Ratings
Google: 3.7/5
BBB: A+
A-1 American Services, Inc.
1620 Centerville Turnpike STE 113, Virginia Beach
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I am very excited to get my hot water back and running again. I am finally able to take a nice hot bubble bath! Thanks to the great Customer service and skilled technicians at A1 Plumbing.
The receptionist did not properly understand the work I needed done and didn't communicate that this company does not do that kind of work. The worker was very kind and professional and did not want to charge me when he can cause he knew as soon as I explained the issue it was outside their type of work. Unfortunately due to the receptionist incompetence it wasted the workers time and my time and money.***Update the company contacted me the same day and canceled the fee. They explained that the particular receptionist has caused several issues and they are taking action.
I requested an inspection on my HVAC unit since I had not done it since purchasing my home 4 years ago, and within the same day they sent Mr. Blackburn out to check out my system. He quickly and easily addressed my concerns, while allowing me to hover over his shoulder and watch what he was doing since I was curious and had never seen some of the things he was looking at. He was very informative about each thing he looked at, explaining it as he went, and even explained a couple of basic things that I could do myself that I had not previously done.Professional and amicable, I will call on A-1 and Mr. Blackburn's services again when the need arises. Thanks for the peace...read full review