Reviews for 911 Restoration of Virginia Beach

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911 Restoration of Virginia Beach is a reputable water damage cleanup and restoration company that offers a range of services, including water damage restoration, sanitization, mold removal, and fire and smoke damage reconstruction. They are available 24/7 and respond rapidly within 45 minutes to handle any water-related emergency, minimizing damage. The IICRC-certified technicians are highly praised for their reliability, efficiency, and flexibility. They take measures to keep the work area clean, are polite, and answer questions thoroughly. The company's owner is also commended for being accessible, helpful, and providing suggestions to prevent future issues. 911 Restoration takes precautionary actions during the coronavirus, sanitizing and cleaning properties with disinfection solutions and following CDC and EPA protocols. They handle various disasters, such as pipe bursts, flood damage, roof leaks, and storm damage, providing peace of mind after a disaster. Customers have reported great experiences with the company, appreciating the detailed explanations, thorough work, and kind demeanor of the technicians. They are also grateful for the recommendations provided for related services. Overall, 911 Restoration of Virginia Beach is a reliable and efficient company that delivers high-quality restoration services. The company's technicians, such as Mr. Hank, have shown compassion and professionalism throughout the restoration process, making customers feel more comfortable during a difficult ordeal. Customers have praised the company's responsiveness, expertise, and the personalized solutions offered to address their concerns. The customer service representative, Miranda, has been particularly commended for her outstanding service, knowledge, and genuine care for her clients.

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From 911 Restoration of Virginia Beach

We hope you never have to call 911 Restoration. If you do, it likely means you’re dealing with water damage, mold, fire, or smoke issues, and that’s never a good day. For over 20 years, we've strived to be more than just disaster recovery experts; we've aimed to be compassionate allies during your time of need. Our restoration process focuses on reducing stress by providing clear communication at every step. Knowing what’s happening, what comes next, and when things will return to normal can make a huge difference. So, when disaster strikes, remember you have a partner who understands the importance of both urgency and empathy, helping you get a fast, fresh start.

Hours

Monday: Open 24 hoursTuesday: Open 24 hoursWednesday: Open 24 hoursThursday: Open 24 hoursFriday: Open 24 hoursSaturday: Open 24 hoursSunday: Open 24 hours