Brooke N my dental assistant and the dentist were very kind, attentive and made sure I got the necessary treatment and referral! I would recommend this dentist office for everyone!!
November 2025
I have been going to this dentist office for over 7 years and I’ve never had an issue until recently when I went for my cleaning and was told by the front desk that I had a balance of over $1,000. Never did I know this and I never received a statement and I asked for a breakdown of why all of a sudden I had a balance of $1,000 and was told my insurance did not pay for my daughter’s cleaning and a filling she had a few months prior and for a cleaning i had received back in April. I never knew any of this because naturally I assumed the insurance was covering this. So I called the insurance company and they informed me that as of February of 2025 nansemond Suffolk dentistry... read full review
June 2025
Started going to this dentist office at the top of 2024. I provided my insurance information and the front desk scanned. Had a 25 dollar co pay for the cleaning. 7 months later I have a fill-in routine done and paid out of pocket what I thought was the difference of what my insurance paid. I go back yesterday 6/2/2025 for a cleaning and they tell me my insurance hasnt been paying for my visits and I have an outstanding balance of $900.00. I ask why wasnt this mentioned sooner so that I dont occur such a balance. This whole time I thought my insurance was paying for my appointment when they knew after my first visit they wasnt and didnt say anything. The response was that... read full review
Brooke N my dental assistant and the dentist were very kind, attentive and made sure I got the necessary treatment and referral! I would recommend this dentist office for everyone!!
I have been going to this dentist office for over 7 years and I’ve never had an issue until recently when I went for my cleaning and was told by the front desk that I had a balance of over $1,000. Never did I know this and I never received a statement and I asked for a breakdown of why all of a sudden I had a balance of $1,000 and was told my insurance did not pay for my daughter’s cleaning and a filling she had a few months prior and for a cleaning i had received back in April. I never knew any of this because naturally I assumed the insurance was covering this. So I called the insurance company and they informed me that as of February of 2025 nansemond Suffolk dentistry... read full review
Started going to this dentist office at the top of 2024. I provided my insurance information and the front desk scanned. Had a 25 dollar co pay for the cleaning. 7 months later I have a fill-in routine done and paid out of pocket what I thought was the difference of what my insurance paid. I go back yesterday 6/2/2025 for a cleaning and they tell me my insurance hasnt been paying for my visits and I have an outstanding balance of $900.00. I ask why wasnt this mentioned sooner so that I dont occur such a balance. This whole time I thought my insurance was paying for my appointment when they knew after my first visit they wasnt and didnt say anything. The response was that... read full review