Nuance, Inc

Feb 2020

In June 2016, we hired Nuance Inc to install a covered deck, stairs, and paver patio to the tune of $39,000 dollars. We started having issues with the foundation of the patio almost immediately after the workers installed it. The edges of the patio started buckling, and pavers started coming loose. After further inspection, the base under the pavers was inconsistent and in some places missing the proper depth/reinforcement. They also installed a thin plastic band/border around the outside of the pavers (which we later found out was not adequate for our patio) that was just nailed into the dirt. Communication is an issue with this company. They never answer their phone...read full review

Jul 2019

My husband and I contracted with Nuance back in April 2018 for a fairly straightforward basement remodel. No new walls were needed, but we did have a build out of a bar/kitchenette, TV Fireplace built-in w/cabinets and a complete remodel of the basement bathroom. The last component was to be a large sliding barn door to cover the entry into the new basement area. It's now December 2018 and the job is still not completed; houses have been built faster than our basement remodel. While I would say Nuance does quality work, when they do it, they often don't respond to e-mails and voicemails and don't follow through on delivery dates. If we had known it was going to take 8...read full review