May 2026
Marriott He said good. Customer service called me a lot. She have a lot of passion for the job. Definitely come to visit. This store is one more time. Thanks so much. Murr Maybe no explain your name. Really good on apologize.
About JCPenney
JCPenney is a popular retailer offering a wide range of clothing, shoes, and accessories for children and adults. While prices are generally lower, some customers have noted that the store can be disorganized, with products scattered about. Others have praised specific staff members for their helpfulness, especially in the men's area, where a cashier named Michael provides exceptional customer service. His kindness, compassion, and dedication to helping customers stand out, and he has been recognized for assisting with special moments like fitting someone for prom. The store is well-organized in its merchandise areas for women, men, children, and infants, with clear pricing on sale items, including high-priced brands. Customers have enjoyed good deals on T-shirts and shorts, finding the prices very reasonable for the quality. The photo department has also received praise for accommodating special needs, such as helping customers capture last memories with pets before passing. Despite some drawbacks, JCPenney remains a go-to destination for affordable fashion and beauty products, including exclusive brands and designer labels.
Reviews
Jun 2025
Men’s JCP’s area is the nicest there is a guy in there who is a cashier named Michael. He is the best. Michael, the store's cashier, embodies the true spirit of exceptional customer service. His kindness, compassion, and dedication to helping others are an inspiration to all who interact with him. Every time I visit the store, I am impressed by his remarkable ability to connect with customers and provide personalized service. His kindness in helping one of my students get fitted for prom is a shining example of his exceptional service, and I believe that he truly deserves a raise for his outstanding contributions.
Jul 2024
It is a warehouse with quality merchandise that is very organized in its merchandise areas for women, men, children and infants. They are very clear about the prices of sale items even those with high prices according to their brand ✔️ and quality. This week I made a good purchase of t-shirts ? and shorts, with very good prices ? according to the product.
I recommend them if you come to Sterling.
Photos
Hours
Monday 11AM - 8PM
Tuesday 11AM - 8PM
Wednesday 11AM - 8PM
Thursday 11AM - 8PM
Friday 10AM - 8PM
Saturday 10AM - 8PM
Sunday 12 - 7PM
Good to know
- price range: average
- in-store shopping
- curbside pickup
- accepts credit cards
- private lot parking
- wheelchair accessible
Location
21030 Dulles Town Circle, Sterling, VA 20166
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