Reviews for JCPenney
Write a reviewHours
Monday: 11AM - 8PM
Tuesday: 11AM - 8PM
Wednesday: 11AM - 8PM
Thursday: 11AM - 8PM
Friday: 10AM - 8PM
Saturday: 10AM - 8PM
Sunday: 12 - 7PM
Tips
price range: average in-store shopping curbside pickup accepts credit cards private lot parking wheelchair accessible
Ratings
Google: 4/5
Facebook: 2.4/5
Foursquare: 6.4/10Map & Location
21030 Dulles Town Cir, Sterling
Directions Call Website Suggest an Edit

JCPenney is a popular retailer offering a wide range of clothing, shoes, and accessories for children and adults. While prices are generally lower, some customers have noted that the store can be disorganized, with products scattered about. Others have praised specific staff members for their helpfulness, especially in the men's area, where a cashier named Michael provides exceptional customer service. His kindness, compassion, and dedication to helping customers stand out, and he has been recognized for assisting with special moments like fitting someone for prom. The store is well-organized in its merchandise areas for women, men, children, and infants, with clear pricing on sale items, including high-priced brands. Customers have enjoyed good deals on T-shirts and shorts, finding the prices very reasonable for the quality. The photo department has also received praise for accommodating special needs, such as helping customers capture last memories with pets before passing. Despite some drawbacks, JCPenney remains a go-to destination for affordable fashion and beauty products, including exclusive brands and designer labels.