Does honest and efficient work. Family owned business. Literally the whole family is in it together. Great company.
About Five Star Septic Inc.
Five Star Septic Inc. is a septic and plumbing service that provides 24-hour emergency service with a fast response. They have been serving the community for many years and have received positive reviews from their customers. One customer has been using their services since 2015 and praises Mr. Aaron for being honest and helpful. Another customer appreciated the crew's efficiency in pumping their septic tank and adding a green lid, as well as their responsiveness and ability to schedule service within a day or two, often at a better price than other quotes. Customers have also noted the friendly technicians and prompt follow-up, with invoices emailed the next day. Additionally, the company is known for helping customers understand their backyard's landscaping, even offering free assistance by using simple tools like a wire coat hanger to identify recently dug land. When faced with an emergency involving an older house's sewage grinder, Five Star Septic came quickly to pump away the sewage and worked tirelessly to remove the stuck grinder, providing a quote for a modern replacement. Though there was a slight delay in scheduling, the work was completed on the same day, and their warranty service ensured prompt repairs for issues like the electrical box. Overall, Five Star Septic Inc. remains a reliable and affordable choice for septic and plumbing services in the Sterling, VA area.
Reviews
Aaron is the man! He went above and beyond to help us convert our home from septic to sewer! Super nice guy on top of it! Great company honest and treat you like family! I can't say enough good things about them! Highly recommend!
I had Five Star Septic conduct a repair in March. The work was fast and professional. Months later, so you can't even tell where the work was performed.
I also had to reach out to speak to one of their engineers to determine impact of the septic system on another project. Eric was fantastic. He was knowledgeable about the system design, permitting process, and the scope and impact of the septic on the alternate project. He is a true credit to the company.
Absolutely using them again.
Photos

Hours
Good to know
- accepts credit cards
- offers military discount
Location
45910 Transamerica Plaza, Sterling, VA 20166
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