First Priority LLC

Apr 2023

I wish there were an option for 6 stars because that's what I would give David! He is an exceptional professional who genuinely cares and goes above and beyond for his customers. For those who have ever dealt with water damage and mold, you know it is an incredibly stressful situation that upends your life. So I wish we had met David under better circumstances, but I'm so glad we found him to do the mold remediation. His meticulous attention to detail, experience, and knowledge alone is enough to hire him, but in addition, he comes recommended by independent highly regarded mold testing/environmental professionals. In addition to all of the above, David is incredibly...read full review

Mar 2022

A retiring mold remediation specialist recommended First Priority to me, saying David Novello is the only one he'd ever trust. Luckily I took his advice, because David not only successfully remediated a difficult mold case, but helped us deal emotionally, physically and financially with the loss of our finished basement. He gave us tips on how to clean personal contents we didn't want to discard, and tips recently on how prevent future mold spread. The proof of David's success is that he remediated our moldy basement 4 years ago, and the structure remains mold-free. We are comfortable now going ahead and re-finishing the basement. David is devoted to his work and generous...read full review

Dec 2021

We cannot say enough wonderful things about David and his team at First Priority. We discovered, before a basement reno, that there was a serious mold issue and our contractors recommended a company they had worked with. To make a long story short, the other company never contained the area (didn't seal with plastic or cover the vents) before demo so blew mold spores all over our house. David was profoundly empathic about the situation and spent 20 minutes on the phone with me educating me about air scrubbers and how to manage the unsafe situation, even though his schedule was full and we couldn't hire him. Later when he learned that the situation had deteriorated, he...read full review