About Craftsman Auto Care - Sterling/Cascades
Craftsman Auto Care in Sterling, VA is a full-service auto repair shop. They have ASE-Certified Master Technicians who can handle all automotive needs for Domestic, European, Import, Hybrid & EV vehicles. The shop offers Digital Car Care Inspections and a Show'n Tell Service. Customers can expect services like tire, brake, and AC repairs, as well as diagnostics, alignments, and performance upgrades. The waiting area is large with complimentary coffee, refreshments, a TV, and clean bathrooms. The staff is professional, knowledgeable, and helpful. They also offer a military discount. Customers have praised the efficient work, spotless and welcoming facilities, and excellent customer service. The manager, John, was commended for his efforts to accommodate a customer's "oddball size" tires. Reviewers noted the cordial staff, swift and professional service, and reasonable prices.
I have brought in a 2017 Kia Sorento in for service. Tire rotation, oil change, coolant change, serpentine belt and general inspection for other items that I will have done at another time. So far from all the times that I brought it in, they did good work. 👍
The craftsman team was very good. They made time to look into my issue, communicated clearly, discussed options, fair pricing, and overall very customer friendly. Thanks Michael.
Manager, Mike and his service manager Mike changed my flat tire. They were booked to capacity but found the time to help me out as I do community service for my church today. I would highly recommend that you visit them. I have had other cars serviced with them over the years. Great work with satisfaction.