About Olde Towne Pet Resort
Olde Towne Pet Resort provides excellent care for pets. The facility is clean and the staff is friendly, helpful, and professional. They offer boarding services with various packages at reasonable prices. Customers appreciate the thorough records and regular updates, including pictures of their pets playing. The groomers are knowledgeable and detail-oriented, explaining the services provided to the owners. Mark was exceptional in handling pets, ensuring enjoyable and stress-free experiences with pool toys. They offer indoor/outdoor fun with 24/7 operations and nice boarding rooms with cameras, windows, and TVs. Larger suites are comfortable for 2 dogs. They are great at taking requests and providing quick responses to concerns, putting owners at ease. They offer a verbal report of how pets did and who they played with. Great add-ons like massages, swimming, and treats are available. Due to high demand, it's recommended to book boarding services in advance.
We had a great experience with OTPE. Our older dog with mobility issues received such great care from the caring and wonderful staff. Very appreciative!
Our pups have stayed with at the Springfield location several times but this past experience was above & beyond! The staff was so accommodating when cancelled flights and rearranged travel plans delayed our return & pickup. They were calming, when we were stressed and took great care of them (and one can be very anxious)! So helpful!!! Thanks Olde Towne Pet Resort!
Great place for boarding, the staff is amazing