About Roanoke Mechanical Heating & Cooling
Roanoke Mechanical Heating & Cooling is a trusted HVAC company with over 40 years of experience serving the Roanoke, VA area. They are known for their personal attention, flexible appointment times, and 24/7 emergency services. As a family-owned and locally operated business, Roanoke Mechanical is committed to providing top-quality service to all their customers. Customers consistently praise the company's professionalism, transparency, and responsiveness. One client was impressed with the representative's personality and the seamless process from start to finish. Another customer, a local builder, appreciated the punctuality and expertise of the Roanoke Mechanical team during a blower door and duct test. A homeowner was particularly pleased with the installation of a new heating system, commending the courtesy and efficiency of the technicians. Recently, customers have also highlighted the thoroughness of their services. A client expressed gratitude for the expertise and professionalism of Trina Beverly from the Home Energy Division, who conducted a detailed home energy audit. She inspected all appliances, doors, windows, plumbing, and heating cabinets, addressing every question with clear explanations. The client appreciated her diligence and friendliness, recommending Roanoke Mechanical for Appalachian Power energy audits. In addition, the company recently replaced two units in a home, with the technicians showing extensive product knowledge and leaving the worksite spotless. The installers vacuumed the carpet where particles fell from the insulation and ensured everything was done right the first time. Customers also note their quick response and helpfulness, such as when assisting with placing a mini-split cooling unit in a sunroom. Overall, Roanoke Mechanical Heating & Cooling is highly regarded for their reliable workmanship, exceptional service, and strong commitment to customer satisfaction in the Roanoke community.
Brittany, Taylor and the whole team are great. Every time I have interacted with them on issue they have been prompt, professional and eager to help. Their pricing is reasonable and they really care about their customers.
Our AC went out at the beginning of week of 90* days to come. It was 85* inside the house and already miserable. We called 3 companies... desperate for help. The first "experts" sent their sales person with their technician- I don't think they had any intention to try and fix it... but for $20,000 they'd replace it. The second came and agreed it needed to be replaced... they were only slightly better at $18,000... Then thank the Lord, Taylor came out! It was late in the day, but he showed up and within 5 minutes of trouble shooting knew exactly what it was- had the part in his truck- and fixed it! We slept in cool air... and the cost was extremely reasonable! Taylor came recommended from a friend - her words were "he's humble and just good people"... she was exactly right! We wholeheartedly recommend Taylor and Roanoke Mechanical... when we replace our system in the near future he'll be the only call we make!