Referred by my neighbkr and needed some advice regarding a heat pump issue. Joseph Barr came and explained everything that was happening in detail and helped me tremdously with a tough decision. Very helpful, polite, and super knowledgeable. I will refer friends and family to them and will use them again in the future!
Patrick Ronan
Aug 2025
they are not called luxury bathroom remodels and they don’t do that anymore.
Katherine Donovan
Nov 2024
Love the team! I work with them and find them honest and responsive! THANK YOU!
Huck B.
Nov 2024
Have a clogged drain. took the several days to arrive. We worked on it and couldn't get it done. Internet price $99. Actual price $500 plus dollars because he had the wrong equipment and the pipe went underground. Not sure where sewer pipes are above ground.
Robert S.
Aug 2024
Our HVAC system has been down this summer for over a month and Southern Trust has been putting us off. They said parts would take 3 months to get and were instead going to replace the faulty unit. They won't be able this right and still waiting for relief.
Dr. Scott T.
Aug 2024
Wanted $5200 to fix no water from well. Said it was bad pump. Had someone fix the switch for $700. Don't trust these guys
Becca Caitlin
Aug 2024
James was dispatched to look at a leak in our sink only to discover our water heater was leaking exhaust with the potential to leak carbon monoxide. He and Hayden worked nine straight hours and got the water heater replaced the same day.
Geoffrey Z.
Jul 2024
I got an estimate from Southern Trust to reroute a drain line from my washing machine. This involved connecting two existing lines and running them into the main drain line. Nothing underground, nothing difficult. In total it involved four 1.5" pvc connectors and 7' of 1.5" pvc pipe. My quote was $2800. There was no way I was paying that so I ended up doing it myself for $98 in parts and TWO HOURS of my time. I can only assume professionals would have taken even less time so I am left with the conclusion that they were going to charge me $1300 per hour for labor. I know you pay for their expertise and they seemed knowledgeable but $1300 per hour for labor should be criminal. If you are willing to pay those labor rates, the guys that come to your house are very professional and courteous. I used them to redo all of my supply lines a few years ago and was very happy. But 3 years ago $3k replaced a whole house of supply lines and today it gets you 7' of pvc and 2 hours of their time.
Cole Pieroni
Jul 2024
Service was excellent! Our technician, Devae Goins, was happy to explain the issue and knew exactly how to fix it. The company was easy to work with, and I would definitely recommend to a friend.
Michael N.
May 2024
I had Southern Trust come out to take a look at my AC which was not kicking on. Unfortunately they said it was probably my Thermostat. When they told me they would sell me a Honeywell T3 Thermostat installed for +$500 I almost fell over. The thermostat runs between $40-$50. This was simply amazing and a good lesson learned. I simply cannot recommend them at all. As a reply to Ted the owner of the company. Your highly trained technician told me (in a very polite manner) that the issue was with the thermostat and / or wires. He said that the first fix would be to replace the thermostat. He said that this would be the first try to fix the issue and that he could not really test the wires to make sure the problem was the wires but the easiest fix was to replace the thermostat for the price I indicated above. The static pressure would have been another quite that he was not equipped to provide today so that would have been a lot more. Your reply is indeed disingenuous and very misleading. You have made me go from not a fan to an active evangelist of why people should not use your services.
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Melissa Dawn
Referred by my neighbkr and needed some advice regarding a heat pump issue. Joseph Barr came and explained everything that was happening in detail and helped me tremdously with a tough decision. Very helpful, polite, and super knowledgeable. I will refer friends and family to them and will use them again in the future!
Patrick Ronan
they are not called luxury bathroom remodels and they don’t do that anymore.
Katherine Donovan
Love the team! I work with them and find them honest and responsive! THANK YOU!
Huck B.
Have a clogged drain. took the several days to arrive. We worked on it and couldn't get it done. Internet price $99. Actual price $500 plus dollars because he had the wrong equipment and the pipe went underground. Not sure where sewer pipes are above ground.
Robert S.
Our HVAC system has been down this summer for over a month and Southern Trust has been putting us off. They said parts would take 3 months to get and were instead going to replace the faulty unit. They won't be able this right and still waiting for relief.
Dr. Scott T.
Wanted $5200 to fix no water from well. Said it was bad pump. Had someone fix the switch for $700. Don't trust these guys
Becca Caitlin
James was dispatched to look at a leak in our sink only to discover our water heater was leaking exhaust with the potential to leak carbon monoxide. He and Hayden worked nine straight hours and got the water heater replaced the same day.
Geoffrey Z.
I got an estimate from Southern Trust to reroute a drain line from my washing machine. This involved connecting two existing lines and running them into the main drain line. Nothing underground, nothing difficult. In total it involved four 1.5" pvc connectors and 7' of 1.5" pvc pipe. My quote was $2800. There was no way I was paying that so I ended up doing it myself for $98 in parts and TWO HOURS of my time. I can only assume professionals would have taken even less time so I am left with the conclusion that they were going to charge me $1300 per hour for labor. I know you pay for their expertise and they seemed knowledgeable but $1300 per hour for labor should be criminal. If you are willing to pay those labor rates, the guys that come to your house are very professional and courteous. I used them to redo all of my supply lines a few years ago and was very happy. But 3 years ago $3k replaced a whole house of supply lines and today it gets you 7' of pvc and 2 hours of their time.
Cole Pieroni
Service was excellent! Our technician, Devae Goins, was happy to explain the issue and knew exactly how to fix it. The company was easy to work with, and I would definitely recommend to a friend.
Michael N.
I had Southern Trust come out to take a look at my AC which was not kicking on. Unfortunately they said it was probably my Thermostat. When they told me they would sell me a Honeywell T3 Thermostat installed for +$500 I almost fell over. The thermostat runs between $40-$50. This was simply amazing and a good lesson learned. I simply cannot recommend them at all. As a reply to Ted the owner of the company. Your highly trained technician told me (in a very polite manner) that the issue was with the thermostat and / or wires. He said that the first fix would be to replace the thermostat. He said that this would be the first try to fix the issue and that he could not really test the wires to make sure the problem was the wires but the easiest fix was to replace the thermostat for the price I indicated above. The static pressure would have been another quite that he was not equipped to provide today so that would have been a lot more. Your reply is indeed disingenuous and very misleading. You have made me go from not a fan to an active evangelist of why people should not use your services.