About Carpetland USA
Reviews for Carpetland USA
Write a reviewHours
Monday: 9AM - 6PM
Tuesday: 9AM - 6PM
Wednesday: 9AM - 6PM
Thursday: 9AM - 6PM
Friday: 9AM - 6PM
Saturday: 9AM - 6PM
Sunday: Closed
Tips
has repair services accepts credit cards
Carpetland USA has been a trusted floor covering provider in the Roanoke area since 1989, known for its excellent selection and personal service. With five locations and a new showroom built in 2005, this locally owned business combines personalized service with national buying power, offering unbeatable prices on a wide range of flooring options. Customers appreciate the Guaranteed Service and Installation Package, which ensures satisfaction from start to finish. Recent reviews highlight the exceptional customer service, with staff members assisting customers in finding the perfect products. Customers have expressed gratitude for the help in finding matching flooring and praised the helpful and professional service provided by the salespeople. The timely installation and quality work of the installers have also received positive feedback. Overall, Carpetland USA is highly recommended for anyone looking for new flooring, with many customers eager to refer friends and family to their knowledgeable staff.
Christina Perrin was a great sales associate, making sure my quote was accurate and suited the home. She followed up and made sure we were completely satisfied. Installation was done well and efficiently.
My husband and I recently had a very good experience with Carpetland USA North in Roanoke. When we first walked into the showroom, it was a little overwhelming because we really weren't quite sure what we wanted for our kitchen and dining room flooring. However, Christina approached us, and seeing the confused looks on our faces, she began to show us around and asked us what some of our preferences were. She was then able to point us in the right direction and showed us some terrific samples. Before long, we had made our selection and placed the order. She is an extremely knowledgeable professional, and a delight to work with, always keeping us informed of the status...read full review
Christina was great, this is the 2nd time getting floors done. Each time the team has come they have done a great job. Very professional and quick turn around. Great communication as well. We will be back again when we are ready for our bathrooms to be done.