Carpetland USA has been a trusted floor covering provider in the Roanoke area since 1989, known for its excellent selection and personal service. With five locations and a new showroom built in 2005, this locally owned business combines personalized service with national buying power, offering unbeatable prices on a wide range of flooring options. Customers appreciate the Guaranteed Service and Installation Package, which ensures satisfaction from start to finish.
Recent reviews highlight the exceptional customer service, with staff members assisting customers in finding the perfect products. Customers have expressed gratitude for the help in finding matching flooring and praised the helpful and professional service provided by the salespeople. The timely installation and quality work of the installers have also received positive feedback. Overall, Carpetland USA is highly recommended for anyone looking for new flooring, with many customers eager to refer friends and family to their knowledgeable staff.
Carpetland came through!!! We were so concerned about replacing the carpet in our bedrooms with hardwood flooring because we needed it to match hardwood in our hallways that was 36 years old. Mark helped us find the perfect wood flooring with the best match. My husband and I are super picky but Mark worked with us well to make sure we were happy with the finished floors. The installers were very professional and could not have been more hardworking. We were really pleased with the whole experience and would definitely recommend Carpetland if you are in need of flooring. Top notch customer service! Many thanks, Tim & Carrie
Aug 2026
5.0★★★★★
Chris did a great job in finding a carpet we liked and beautiful installation. Thank you, Chris.
Jul 2026
5.0★★★★★
Very friendly and courteous and was willing to move a heavy rug several times.
