About Carpetland USA
Carpetland USA has been a trusted floor covering provider in the Roanoke area since 1989, known for its excellent selection and personal service. With five locations and a new showroom built in 2005, this locally owned business combines personalized service with national buying power, offering unbeatable prices on a wide range of flooring options. Customers appreciate the Guaranteed Service and Installation Package, which ensures satisfaction from start to finish. Recent reviews highlight the exceptional customer service, with staff members assisting customers in finding the perfect products. Customers have expressed gratitude for the help in finding matching flooring and praised the helpful and professional service provided by the salespeople. The timely installation and quality work of the installers have also received positive feedback. Overall, Carpetland USA is highly recommended for anyone looking for new flooring, with many customers eager to refer friends and family to their knowledgeable staff.
This purchase was our second with Chris Thompson. I requested him this time because I was completely satisfied with his previous service. As I expected, he has only gotten better.
I appreciate Chris and Carpetland.
We had our kitchen floor replaced and couldn’t be happier. They did outstanding from start to finish. From helping us pick out the floor to their attention to detail during the install and making sure the job was done to our liking was fantastic. Highly recommend them for any flooring needs you have. Been going to them for years and are always very pleased with their customer service and craftsmanship.
I enjoyed working with Chris Thompson. He was very professional and knowledgeable mixed with genuine friendliness.The installers were great, timely and very efficient. Carpetland is truly a nice place to deal with.