About Valvoline Instant Oil Change
Valvoline Instant Oil Change in Richmond offers quick and easy preventive vehicle maintenance solutions. Customers highlight the friendly and professional service they receive. Many reviewers appreciate the staff's knowledge and willingness to explain services clearly. They mention feeling comfortable with the team and trusting them to take good care of their vehicles. Some customers specifically note the helpfulness of staff members like Josef, Justin, Henry, Nate, EJ, and Donald, who go the extra mile to ensure a positive experience. The service is praised for being efficient, with customers mentioning timely appointments and clear communication about wait times. The team is also appreciated for not being pushy about additional services. Customers have had wonderful experiences, with some noting that the staff is helpful, professional, and engaging. In particular, the service technician was friendly and thorough, making the visit quick and painless. One customer paid $118 for a full service synthetic oil change and was pleased to learn they could also service their RV nearby, which was a big bonus. Customers also mention that if any issues arise after the visit, the team is responsive and willing to help, even sending someone to address concerns at home. Overall, Valvoline Instant Oil Change is highly recommended for its quality service and trustworthy staff.
The service was fast and efficient. Prices were fair and no hidden fees or charges. Joshua and the rest of the crew were friendly and polite despite having multiple customers being serviced simultaneously.
This was my first time at this location and I must say, I had the best overall experience. Jo and Jamie were phenomenal. I was in and out within 15 minutes and they even had my oil filter in stock. Jo also helped me reset my values on my display monitor. I’ll definitely be returning for my next oil change 🫶🏽🙌🏽🙂😁
I needed a new turn signal bulb and it wasn’t in stock on site so the technician got it sent to the store from the auto parts place down the street. Then when the blinker still wouldn’t function properly the tech got other staff involved to figure out what the problem was and get it fixed— all in all with the oil change and everything I was in and out in 30 minutes, never felt pressured to get something I didn’t need and was informed about my choices! I definitely will recommend.