About The Westin Richmond
The Westin Richmond is a highly rated hotel known for its exceptional customer service, cleanliness, and convenient location. Guests appreciate the pet-friendly policy and the welcoming staff, who go out of their way to assist. The rooms are well-maintained, and dining options are enjoyable, with favorites like salmon and caesar salad. The food has received high praise, with guests noting that meals served during events were unbelievable and worth 10 stars out of 5. While the location is easy to access, some guests mentioned a need for improved housekeeping and bath supply replenishment. The staff has been recognized for their kindness and compassion, especially towards families with children. They provide support during events and ensure a smooth experience for guests. Overall, it serves as a comfortable "home away from home" for travelers, with a variety of dining options nearby.
The rooms and hotel were overall pretty clean and nice. I don't have any major complaints aside from the fact the walls are apparently made of cardboard. Super loud hotel, for a place that prides itself on getting a good night sleep, having no sound insulation is unacceptable.
The location is fine, near scotts addition, but somewhat out of the way from downtown, just keep that in mind.
Service was great
More of an industrial park type location, quite and safe appearing. Nice lobby bar with TV's, pursue courtyard for sitting and hanging out. Indoor pool is smaller, weight room adequate but not a lot in there, a few treadmills and a few cable machines. It's just enough for a quick workout.
This is our go to for our staycation!! Love every single thing about this place!!!
The conversation at the bar and the lounge are always exciting and full of great people!