About Stamie E Lyttle
Stamie E Lyttle is a business that provides septic system installation services. A customer reached out to them based on a recommendation and found the staff to be friendly and helpful, from the receptionist to the pump drivers. The customer was able to get set up quickly and appreciated the knowledge and timeliness of the staff. Another customer had an initial frustration with the company, but they ultimately returned to fix any issues. The company installed a new septic system with multiple tanks and a drainfield, and while the work was done quickly, there was a miscommunication about the completion of the system. The customer worked with an engineer who informed the company of the incorrectly installed items, which they promptly returned to fix. The customer appreciated the responsiveness of the company when they had questions or needed modifications made to the initial work. However, they felt that communication and transparency could have been better towards the end of the project. Despite this, the customer was impressed with the knowledge and friendliness of the staff and the quick resolution of any issues. The company is praised for its top-notch employees, with one customer noting that a staff member provided advice that saved them almost $500.00. The customer also appreciated the engineer they worked with and recommended them highly. Overall, Stamie E Lyttle is described as a business with friendly and helpful staff who stay true to their word and respond promptly to any customer concerns.
Called the company on a recommendation and was very glad I did. Staff was super friendly all around. The receptionist was very helpful and got us set up as quickly as she could. The pump drivers were also timely, very helpful, and just all around friendly and knowledgeable. We will definitely be using them moving forward.
First off, let me just say that people are so quick to leave negative comments. I, for one, think it's equally important to give praise for a job well done. These guys were top notch, everyone from the young lady who helped me on the phone while getting an appointment, she was knowledgeable, pleasant to speak with and answered all of my questions, even though it was obvious that she was sick, she even apologized several times for that. She even offered me some advice that ended up saving me almost $500.00. Kudos to the owner of this company, your business is never better than your employees and yours are top notch.
Editing initial review:While I had some initial frustrations with this company, they ultimately came back to do the work needed to make things right.I had them install a brand new septic system at our house which required an alternative treatment system, multiple tanks, and a drainfield. The work was done quickly, but a miscommunication resulted in me thinking the system had been completed when it had not. Ultimately, the engineer I worked with (John Ritter - who is absolutely awesome - highly recommended from me) informed the company of some items that were incorrectly installed which they had to come back and fix. We will see how the system performs in the long term,...read full review