The best of the best!! Always great service! I was down to my last contact due to some very bad luck the last few weeks. They found me a rare contact to wear while I wait for my year supply.to come in. Very kind and caring!
October 2025
I've been to a good number of optometry practices over the years, and in the midst of inquiring about other options in my area, I received a great recommendation, and that's where Nilsen comes in. From the initial communications with a representative who works there, to the moment I stepped through the door for my recent appointment, from start to finish, the overall experience at Nilsen was great! The people I interacted with made me feel welcome when I arrived and were very professional across the board. If you're looking for a new optometry practice to join, I strongly recommend Nilsen Eye Care! Thumbs way up!!
July 2025
We missed a text confirmation about an appointment for my son. When my wife arrived for the appt, she was told it had been cancelled (without a call, email, or additional text to let us know). She was told “we are busy but we can squeeze you in” with no estimate of the time she would have to wait.
I appreciate Dr. Nilsen getting in touch with me directly, and quickly, to apologize for the confusion and listen to feedback.
Dr. Nilsen advised this was not the intended outcome and is working with his staff to change their communication on this policy.
Other than this visit, which was very frustrating, I’ve had... read full review
The best of the best!! Always great service! I was down to my last contact due to some very bad luck the last few weeks. They found me a rare contact to wear while I wait for my year supply.to come in. Very kind and caring!
I've been to a good number of optometry practices over the years, and in the midst of inquiring about other options in my area, I received a great recommendation, and that's where Nilsen comes in. From the initial communications with a representative who works there, to the moment I stepped through the door for my recent appointment, from start to finish, the overall experience at Nilsen was great! The people I interacted with made me feel welcome when I arrived and were very professional across the board. If you're looking for a new optometry practice to join, I strongly recommend Nilsen Eye Care! Thumbs way up!!
We missed a text confirmation about an appointment for my son. When my wife arrived for the appt, she was told it had been cancelled (without a call, email, or additional text to let us know). She was told “we are busy but we can squeeze you in” with no estimate of the time she would have to wait.
I appreciate Dr. Nilsen getting in touch with me directly, and quickly, to apologize for the confusion and listen to feedback.
Dr. Nilsen advised this was not the intended outcome and is working with his staff to change their communication on this policy.
Other than this visit, which was very frustrating, I’ve had... read full review