We are long-distance customers fully renovating our 1970's Richmond home all the way from Hawai'i (5 hour time difference) and Lauren Atwell helped us through the process in grave detail and excellence.
I met her one time in person while I was home in Richmond and since then we've only communicated mostly through iMessage and FaceTime. I understand that for both my contractor and her this is a unique experience but she took it with stride and was so good at giving me the in-store experience through detailed photos and videos.
I am extremely picky and appreciate prompt responses - but Lauren never made me feel like I... read full review
January 2024
I was referred to Mosaic by our contractor, Croxton Inc. Scheduling an appointment with Megan was fast. I had no experience in making design choices, and Megan made it SO easy. She listened to what I liked and the feeling I wanted to convey in this renovation. I could not be happier with the choices I made. I am thankful for so many options and having an expert to guide me through the process.
June 2023
Lauren Atwell is an asset to Mosaic. She was extremely helpful, patient and kind. We were very pleased with the tile she had chosen for us and it made our decision easy. Thank you. Best regards, Trudy & Glenn Burgess
We are long-distance customers fully renovating our 1970's Richmond home all the way from Hawai'i (5 hour time difference) and Lauren Atwell helped us through the process in grave detail and excellence.
I met her one time in person while I was home in Richmond and since then we've only communicated mostly through iMessage and FaceTime. I understand that for both my contractor and her this is a unique experience but she took it with stride and was so good at giving me the in-store experience through detailed photos and videos.
I am extremely picky and appreciate prompt responses - but Lauren never made me feel like I... read full review
I was referred to Mosaic by our contractor, Croxton Inc. Scheduling an appointment with Megan was fast. I had no experience in making design choices, and Megan made it SO easy. She listened to what I liked and the feeling I wanted to convey in this renovation. I could not be happier with the choices I made. I am thankful for so many options and having an expert to guide me through the process.
Lauren Atwell is an asset to Mosaic. She was extremely helpful, patient and kind. We were very pleased with the tile she had chosen for us and it made our decision easy. Thank you. Best regards, Trudy & Glenn Burgess