Reviews for MassageLuXe
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Hours
Monday: 9AM - 8PM
Tuesday: 9AM - 8PM
Wednesday: 9AM - 8PM
Thursday: 9AM - 8PM
Friday: 9AM - 8PM
Saturday: 9AM - 8PM
Sunday: 9AM - 7PM
Tips
accepts credit cards bike parking
Ratings
Google: 3.9/5 Facebook: 4.2/5 BBB: A+MassageLuXe
9054 Staples Mill Rd, Richmond
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First of all Thank you to my boyfriend sister for gifting us with Spa for Christmas... Lol I never been to a spa nor had any physical therapy so just imagine how tense I was lol.Upon entry Caitlyn greeted us and was very attentive and friendly when it came to our appointment. She was very patient when it came to me filling out my disclaimer as I didn't receive one upon the arrival.They have a kiosk to use for filling out your information and they ask personal health questions for anyone who may have certain symptoms and need different attention to certain areas. I like how quick and easy it was when it came to filling out the information.The Lobby was empty and we were...read full review
I was gifted a membership for a year and had never been before. I was worried I wouldn’t like it and be committed for a year. I made an appointment for an hour massage and was paired with the therapist named Adara. She was fantastic. I asked her half way through if “she was a mom” as I felt such care in her hands. She did a lot of extra things like warm towels and taking extra care in sore spots. I have had massage therapists many times before so I can say from experience this therapist was well trained and knew what she was doing. The front desk people in person and on the phone provided excellent customer service as well. I really loved it! Also the access to...read full review
Every time I visit Massage Luxe I always walk out feeling like a million bucks. Matthew is my primary massage therapist, but when he is off I visit Charli. Both of them are absolutely amazing. They provide an excellent service that has become an essential part of my self care routine... I walk in tense & stressed but they are awesome removing my "stress knots". I have been a member for a few years & appreciate the work they do.