Reviews for Excelsior Air LLC
Write a reviewFrom Excelsior Air LLC
Hours
Monday: 8AM - 5PM
Tuesday: 8AM - 5PM
Wednesday: 8AM - 5PM
Thursday: 8AM - 5PM
Friday: 8AM - 5PM
Saturday: ClosedSunday: Closed
Tips
accepts credit cards
Ratings
Google: 4.9/5 Nextdoor: 33 ❤️Excelsior Air LLC
6412 Mallory Dr, Richmond
Directions Appointment Call Website Suggest an EditGet your award certificate!
I've used Excelsior Air three times over the last five years for ducting repair, diagnosis/maintenance, and most recently a full system replacement. Each crew was friendly, thorough and professional. I never felt upsold and their "what would you do" advice felt really genuine. It's definitely worth giving them a call, particularly if you have an old house and could use some outside the box thinking.
I cannot say enough good things about Excelsior, specifically Elizabeth, Gary and Eric. We have had an ongoing issue that they worked through with us and continued to follow up to make sure that our system is working as it should. They are flexible and professional and provide quality service. I am so glad someone recommended them to us a few years ago!
My A/C wasn't working because the drain on my heat-pump was clogged. I called Excelsior and they dispatched a tech to visit four hours later. Gary was professional, prompt, courteous and clear in his communication. I won't hesitate to call Excelsior for my future HVAC needs.