Reviews for Empire Nails & Spa
Write a reviewHours
Monday: 9:30AM - 7PM
Tuesday: ClosedWednesday: 9:30AM - 7PM
Thursday: 9:30AM - 7PM
Friday: 9:30AM - 7PM
Saturday: 9:30AM - 7PM
Sunday: 10AM - 5PM
Tips
walk-ins welcome accepts credit cards
Ratings
Google: 3.2/5
Facebook: 4.7/5
Nextdoor: 2 ❤️Map & Location
4949 Nine Mile Rd, Richmond
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Empire Nails & Spa offers a variety of nail and spa services, with mixed reviews from customers. Many appreciate the quality of services, such as pedicures and acrylic fills, noting that the results can be impressive. One customer mentioned their feet felt extremely soft after a pedicure, while another was satisfied with a lavender gel pedi and waxing services. However, there are concerns about the business practices. Some customers found the staff pushy when it came to payment methods, especially with fees for debit card transactions and preferences for cash or Cash App. Wait times and pricing can also be inconsistent, leading to frustration for some clients. While some services are highly praised, others reported issues with communication and the execution of nail designs. Overall, Empire Nails & Spa may be a good option for a pedicure or fill-in, but customers should be aware of potential challenges regarding service speed and payment practices.