Our furnace went out right as the freezing weather hit, and Ryan was at my house first thing the next morning with a quote. He was so friendly and explained everything in a way that was easy to understand. We’re in the middle of selling our house, and he went out of his way to make sure everything looked nice for showings. I really appreciated that he wasn’t pushy about upselling, if two quotes are close, I’ll always go with the one who doesn’t pressure me.
His quote was very reasonable, and they were able to fit us in on Monday (the quote was given Thursday), while everyone else had a much longer wait. Because temperatures were dropping below freezing that weekend, he even stopped by my parents’ house, where we were staying, to drop off space heaters to help keep our pipes from freezing! I told him I can see why they have five stars.
The install went just as smoothly, the crew showed up early and got everything done quickly. Highly recommend!
About Dominion Service Company
Dominion Service Company is known for its excellent HVAC services and quick response times. Customers have praised the team for their professionalism, speed, and thoroughness. Technicians like Allen, Chase, and Tae have received positive feedback for their efficient installations and repairs, ensuring systems are running smoothly. The company offers timely scheduling and competitive pricing, making it a reliable choice for HVAC needs. Regular maintenance services, such as inspections and tune-ups, have also been highlighted, with technicians demonstrating a strong work ethic and attention to detail. Overall, Dominion Service Company is recognized for providing quality service and customer satisfaction.
Reviews
I must say, Mr William Walton performed an inspection and tune up of my AC/Heating unit via the service contract. It's been some time that I've seen and spoke to someone so motivated, so professional and so thorough. It's like my system was new again when he was done. From the exterior to the interior all debris was removed, everything washed down and a quick charge given. He's an asset and a professional. I look forward to seeing him at the next tune up.
Excellent experience from start to finish. They were incredibly responsive, showed up when they said they would, and were professional and friendly throughout. I really appreciated that they focused on fixing the problem instead of trying to upsell me on things I didn’t need. Honest, reliable service like this is hard to find. I wouldn’t hesitate to use them again or recommend them to others
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Hours
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours
Location
2630 Goodes Bridge Road, Richmond, VA 23224
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