Reviews for Carroll Plumbing & Heating

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  • July 2025

    I’ve been a long-time customer of Carroll Plumbing and Heating, and their service has always been excellent — but this most recent experience was so outstanding, I just had to write a review. Carroll recently replaced my air conditioning unit, and from start to finish — including the follow-up — I couldn’t be happier. Rob helped me select the right unit, patiently answered all my questions, and even provided a temporary window unit to keep me cool while waiting for installation. That kind of care and customer service is rare! The installation team — Josh, Trey, and Ethan — were friendly, professional, and truly a pleasure to have in my home. Their attention... read full review

  • March 2026

    Dustin from Carroll came out to replace a bit of drain pipe that was leaking from just being old piping. He was very friendly and professional. The work looked great and most importantly stopped the leak! I was referred to Carroll by another contractor I had do work for me and I would very highly recommend Carroll for anyone who needs to get plumbing work done and I will be using them again in the future. Great company.

  • March 2026

    I had Carroll heating and AC install a new unit in my condo. The whole process from beginning to end was so easy and I’m very impressed with this company. Rob, David, Josh, and Josh were very professional, very knowledgeable and I would recommend this company highly to anyone needing HVAC systems installed or repaired. Carroll HVAC will be my company of choice from now on, and I will recommend them highly to anyone that asks. job well done!

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    Carroll Plumbing & Heating

    2108 Maywill St, Richmond

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