2001 East

2001 East is a community that offers excellent customer service, as shown by the positive experiences of several residents and visitors. The leasing staff, including Kirby and Erin Montez, are friendly, knowledgeable, and accommodating, going above and beyond to answer questions and provide tours. The community's renovated shared spaces are also a highlight, providing a comfortable and welcoming environment. However, some issues have arisen with the transition to new ownership, including concerns about package security and the handling of security deposits. While some residents have had positive interactions with the leasing office, others have experienced difficulties in getting in touch with staff and resolving issues.