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Merit has been nothing short of great. They arrived quickly, communicated the whole process with me, worked with my insurance and made it really easy to continue our normal life and not be totally disrupted by our water leak.
Second time calling Merit Restorations for an emergency situation in our home and once again customer service was 10/10. The team was able to get to our home quickly, assess the situation and walk us through next steps. Shout out to Luke for staying in touch with my daily every step of the way and making sure all of my questions were answered. Highly recommend!
The team at Merit Restorations exceeded our expectations! From scheduling to completion of the job at our home in Round Hill, VA, their team was professional, attentive, and detail-oriented. Communication was seamless with every member of the team. They left everything better than they found it and kept the job site tidy. Their workmanship meets high standards. Highly recommend!