About The Clean Dream - VA, GA, IL
The Clean Dream offers house cleaning and laundry services in VA, GA, and IL. They aim to provide a luxurious cleaning experience, saving customers time and money. Customers praise the company for their professionalism and thoroughness. One customer highlighted the exceptional attention to detail provided by a cleaner named Brooke C., who left a move-out property immaculate to the delight of the new owner. However, another customer expressed disappointment with a "Deep clean" service, stating that many surfaces were not cleaned as expected and that their carpets were left sticky with cleaning product. Despite the company's efforts to rectify the situation with a partial refund, the customer felt the service did not meet their expectations.
I have used cleaning companies before, but the experience was never as pleasing as the one with The Clean Dream. They were very nice and focused on completing the job with review to make sure all was well before they left. I would definitely use them again. Great Job!!!Services: Moving-related cleaning
Felicia was very professional and excellent customer service. She was very friendly and courtesy. I would recommend this company to anyone. ?
EDIT: I came back to edit this review and say that we were finally able to coordinate a reclean with the owner. Although we weren't able to have the cleaning done prior to the event we had scheduled that was the purpose of the cleaning, Felecia came and cleaned for us and did an excellent job on our home. We we're very pleased. It looked and smelled amazing.Very disappointed in our "Deep clean." We paid $370 for a deep clean service for our home and had high expectations as we were told it would include base board cleaning and a thorough cleaning of floors, counters, bathrooms, and flat surfaces. After the cleaning, we realized that many surfaces were not even dusted,...read full review