Surplus Flooring

Oct 2023

Warning, Don't buy their flooring. The advertising is just this side of fraud. I paid a lot of money for two rooms of vinyl flooring. Within two years, it chipped, peeled, split, and warped. The warranty is a joke. It blames the consumer. I am a senior citizen with one dog. According to the warranty, I hit the boards too hard when installing even though only certain boards were defective, my house had extreme temperatures, I guess I live on one of the poles, had very high humidity like in the tropics and didn't use my ac or furnace or dehumidifier, and other unlikely and unconscionable things like too much traffic on the floor even though I basically live alone. And of...read full review

Apr 2019

I just had a kitchen floor redone recently, after having a washing machine overflow and causing damage to the floor. Because of that, home insurance was involved, as well as having a company come in and get the moisture out of the flooring before wood floor was put down. I dealt mostly with Brenda and she was AMAZING.. There were lots of complications on the insurance end, and with the company doing water damage repair work. I also picked a wood that turned out to be wrong for our old house, due to an uneven floor. There must have been 20 calls with Brenda about all of it, she was unfailing cheerful and helpful. Brenda made sure I was happy with everything. Brenda is...read full review

Jan 2018

Stopped in the store to pickup a sample of flooring. I had to provide name and address in order to receive a sample? within a couple of days I then understood why they needed that information and that when the calls everyday began, not only one person calling me but three of them. Every single day until I finally went in and purchased the flooring, paid cash because I felt like the counter person Brenda had talked me into purchasing more flooring than I needed and I didn't want to have to wait for refund on my credit card or wait for a personal check to clear the bank before I could get my refund on the unused flooring. We installed the flooring and was really not pleased...read full review