Reviews for SMI Mechanical
Write a reviewHours
Monday: 8AM - 5PM
Tuesday: 8AM - 5PM
Wednesday: 8AM - 5PM
Thursday: 8AM - 5PM
Friday: 8AM - 5PM
Saturday: ClosedSunday: Closed
Ratings
Google: 4.8/5 BBB: No RatingSMI Mechanical
1060 W 35th St, Norfolk
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I have used SMI on multiple occasions at four of my residences over the past 33+ years. Absolutely outstanding quality products and service. Honest, reasonable prices. I highly recommend them.Services: HVAC system maintenance
My experience with SMI Mechanical was very good and I would recommend them to anyone who needs HVAC service or repair. The office manager, Jody, is very responsive and professional. Mike, the mechanic who installed the condensing unit and cooling coil, was professional and took great care to lay down drop cloths in the house so as not to track dirt into my home. Mike clearly explained the work that he was going to perform and answered every question that I had. I appreciated Jody's honesty and passing on a savings to me that she could have kept for additional profit. In September 2020 my AC was not cooling and SMI diagnosed the system and the cooling coil was leaking....read full review
I am 78 and have used many repair/service people in the past. Michael was by far the best service person I have ever used!! He did major repairs and was competent in every aspect of his work. Jody(office manager) was more than fair in her repair estimates and charges. She is very personable and adds to this remarkable company. I will surely use them again and recommend them to my friends.Richard Miles - May 25, 2021Services: HVAC system maintenance