About Shady Grove Fertility Jones Institute
Shady Grove Fertility Jones Institute in Norfolk, Virginia, provides high-quality fertility care for patients in the Hampton Roads area. Located at 601 Colley Avenue on the Eastern Virginia Medical Center Main Campus, the office is easily accessible and familiar to locals as the EVMS Jones Institute for Reproductive Medicine. The team, including doctors, nurses, ultrasound techs, lab staff, and front desk personnel, create a warm, friendly, and supportive environment. Patients consistently praise the staff for their compassion, kindness, and professionalism, making the often emotional journey of fertility treatment more comforting. Patients have shared positive experiences with the doctors, especially noting Dr. Harris and Dr. Bailey, who are described as kind, genuine, and caring. The team’s attentiveness extends through every step of the process, with nurses and care coordinators providing timely, reassuring support and guidance. Lab techs and ultrasound professionals are also appreciated for their skill and friendliness. Many patients feel that the staff listens carefully, answers questions thoroughly, and makes them feel at home, even during stressful times. Overall, Shady Grove Fertility Jones Institute is recognized for its compassionate care and dedication to helping patients achieve their dreams of parenthood.
They have a great team at shady grove from front desk staff, technicians, nurses and providers. Special shoutout to Dr. Combs and his resident, Dr. Nguyen, Dr. Harris, and RN Maria.
I’ve been with SGF Norfolk since December 2025 and have had an amazing experience with the exception of the billing department but that’s beside the point. When it comes to the staff I work with daily and at this point I have worked with nearly everyone on the surgical team, Dr. Harris and Dr. McAlas, every one on the lab team, the ultrasound techs and the front desk, everyone has been a joy to work with! A special shoutout to the lab techs and Margo who can always wrangle my veins the first try and the ultrasound techs who get stuck monitoring my never ending follicle count 🤣. Everyone at the Norfolk office has made this experience as comforting and warm as it...read full review
Dr. Bailey and our Care Coordinator Steve, did a wonderful job!! and I felt so welcomed, heard, and understood!! I brought a whole bag of all supplements I’ve ever tried at home and we talked through all of it together! :)