Mid-Atlantic Eyecare

Nov 2023

Bottom-line up front: (1) too quick; assembly line process - need to slow down; (2) staff not on same sheet of music, poor communication.Three strikes in one day:(1) Staff inconsistent. First staff member told me that I only need to take eye drop for 3 days and gave me sheet that indicated 3 days. I indicated that the sticker on the medicine indicated 5 days. He insisted 3. The doctor then told me I needed the drop for 5 days.(2) Wrong drop in Wrong eye. The clinic manager was circling the waiting room examining eyes (dilated or constricted). At one point, without asking who I was or what she was doing she put an eye drop in my right eye. I informed her my procedure...read full review

Sep 2023

Mid Atlantic eyecare, Norfolk, Virginia has made my three (3) prescription eye glasses since 2006. Although adjusted the fittings several times, recurrent inconveniences persisted: eye glasses sliding down on nose top, unable holding glasses securely in my temples that seeing clearly got obliterated, dark marks on nose top, as well as irritation and soreness from indents on back of my ear. On September 11, 2023, a optometry front desk staff readjusted fitting, advised all modifications done to my less optimal satisfaction. Upon seeking further help from another staff, Vee Thompson assessed my concerns, changed the plastic to silicone nose pads that ‘miraculously’...read full review

Jul 2023

I was seen by Dr Gross via emergency over ten years ago! He saved my vision! I am forever grateful! He and his staff are so very knowledgeable. He is up front no nonsense and is so very busy professional !