About Master Repair Services
Master Repair Services is a reliable appliance repair service serving the NORFOLK area. They specialize in repairing all brands and models of appliances, including GE, Kenmore, Maytag, Hotpoint, Samsung, Bosch, Kitchenaide, Whirlpool, Frigidaire, LG, Electrolux, Haier, and Jenn Air. Known for prompt and efficient service, they offer same-day repairs if necessary parts are available locally. Customers have praised the owner, Ray, for being quick, honest, and reliable. He is recognized for his excellent customer service and reasonable pricing. Described as a "delight to work with," Ray arrives on time and is efficient in diagnosing issues. He has been noted for his ability to solve problems quickly, even in tight spaces, and for his professionalism and kindness. In addition to his technical skills, Ray is commended for going the extra mile, such as vacuuming lint and dust while he works. Customers have expressed confidence in using Ray's services for future appliance repairs, appreciating his timely and effective solutions. As of January 1, 2023, the business only accepts cash, checks, or Navy Federal credit union member-to-member transfers as payment methods.
Ray was able to quickly diagnose my washing machine’s problem and get the part in the same morning. Also, I called him for an appointment on a Friday and he was able to come out the following Tuesday. I was very impressed with the quick service and availability. My dogs also liked him, which means a lot. I would absolutely call him again.
My go-to appliance technician within the Norfolk area. He is very communicative, and follows thru with all request. He is reasonably priced and can trust the job will get done right. We continue to use his services at our home. Thank you again!
Ray took care of our stove repair in a timely matter and I could not be happier! If you need your appliance repaired give him a call or text, he will be fair and prompt! Thanks Ray for fixing our stove, now I can use my oven again :)