Master Repair Services

Name: Master Repair Services
Address: Norfolk, Virginia, US
Telephone: (757) 846-2549
Rating: 4.8

4.8 91 reviews

Appliance Repair Service

Norfolk, VA

(757) 846-2549

Overall rating

4.8

out of 5

91 reviews

5 star 94%

4 star 0%

3 star 0%

2 star 1%

1 star 5%

About Master Repair Services

Master Repair Services is a reliable appliance repair service serving the NORFOLK area. They specialize in repairing all brands and models of appliances, including GE, Kenmore, Maytag, Hotpoint, Samsung, Bosch, Kitchenaide, Whirlpool, Frigidaire, LG, Electrolux, Haier, and Jenn Air. Known for prompt and efficient service, they offer same-day repairs if necessary parts are available locally.

Customers have praised the owner, Ray, for being quick, honest, and reliable. He is recognized for his excellent customer service and reasonable pricing. Described as a "delight to work with," Ray arrives on time and is efficient in diagnosing issues. He has been noted for his ability to solve problems quickly, even in tight spaces, and for his professionalism and kindness.

In addition to his technical skills, Ray is commended for going the extra mile, such as vacuuming lint and dust while he works. Customers have expressed confidence in using Ray's services for future appliance repairs, appreciating his timely and effective solutions. As of January 1, 2023, the business only accepts cash, checks, or Navy Federal credit union member-to-member transfers as payment methods.

Reviews

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Sep 2026

5.0

Ray was incredibly kind, professional, and knowledgeable. He arrived right on time, quickly diagnosed the issue, and clearly explained what needed to be repaired. His diagnosis was thorough and easy to understand, giving me confidence that I knew exactly what was wrong and how to address it. Even though he wasn’t able to complete the work himself, he exceeded my expectations by going above and beyond to recommend a reliable website where I could order the necessary part. His helpful referral saved me time and made the next steps much easier. Ray’s expertise, honesty, and genuine commitment to helping me made a wonderful impression. I truly appreciate his exceptional… read full review

Sep 2026

5.0

What a great experience! My dryer was not working so I called Ray and he came out the next day. He was very professional and what a nice guy! Ray did an excellent job on my dryer and his prices are very reasonable. I will definitely call him again when I need appliance repair.

Aug 2026

5.0

Ray was available before any other local repair person to assess my Basch dishwasher, and he solved our issue in one day. He was very thorough and ensured our dishwasher ran completely before leaving. I think he is very fairly priced.

All 78 reviews