Reviews for A-1 American Services, Inc.
Write a reviewFrom A-1 American Services, Inc.
Hours
Monday: Open 24 hoursTuesday: Open 24 hoursWednesday: Open 24 hoursThursday: Open 24 hoursFriday: Open 24 hoursSaturday: Open 24 hoursSunday: Open 24 hours
Tips
accepts credit cards
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Electricians
Ratings
Google: 3.5/5 BBB: A+ Nextdoor: 1 ❤️A-1 American Services, Inc.
11838 Rock Landing Dr STE 125, Newport News
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A1 delivers! They fixed our heat at the church and got us up and running. What I like most is that the technician took time to explain the issue and gave us tips on how to prevent any further issues. They’re definitely on my Go To list of services!!
A1 American fixed my heating at a time I needed them the most. I was highly impressed with how knowledgeable their HVAC Tech, TC, is. He answered all of my questions, no matter how little they may have seemed, and demonstrated sound knowledge on what I needed to do for my home, and why. He even found parts for my old system that no one else could.A1 American installed my replacement HVAC systems neatly, and appreciably better than they were set-up before. Furthermore, it was all completed punctually once the project began. Both systems were completed meticulously, clean, and professional.Thank you A1 American, and thank you TC.We have warmth this Winter because of you!
UPDATE: I received a call from someone else at the company who wanted to hear about the experience and discuss concerns which I shared honestly. They indicated a willingness to stand behind the work that was done and address internally. I really appreciated the call and the opportunity to share our experience. I've updated this review to reflect my respect for a high level of customer service following a negative experience. Perhaps ours was just an unfortunate occurrence.(Original review)I don't normally post but we had several issues. 1) I received a cold call from the company but since we needed some small repairs done I agreed to have them come out. They later denied...read full review