A-1 American Services, Inc. is a trusted provider of residential and commercial plumbing and HVAC repair services in the community. The company is known for its commitment to integrity, honesty, and respect, and its technicians are praised for their professionalism, neatness, and efficiency. The company offers emergency services 24/7, with a team of experts ready to solve plumbing, heating, and air conditioning problems same-day.
Customers have appreciated the knowledgeable and helpful technicians, who take the time to explain issues and provide tips for prevention. The company has also been recognized for its attention to detail, completing projects neatly and punctually. While some customers have experienced minor issues, the company has demonstrated a willingness to listen and address concerns, showcasing its commitment to customer service.
Technicians have been described as efficient, fast, competent, and very pleasant, with customers highlighting the expert customer service provided. The company's work has been deemed professional and expert, though some customers have found the costs to be on the higher side. Recent reviews praise the quick response, great prices, and quality work, with the company being the only one to reply during a time of urgent need.
Got to hand it to Nick he did a great job. He was courteous, kind, and very informative by keeping us aware of what he was doing while he was doing it. He cleaned up everything as he completed the job. Nick is a great asset to the A-1 American family. I will recommend Nick to all friends and family. Thanks again for the great job.
We used A1 2 times and had great experiences both times. Our guy fixed our water main line and came late at night to help us out and did a fantastic job getting our water back on. I have a service dog that needs water 💧 and keon got it back working again for us. Great job. We're happy.
Nick & Bryan were AWESOME! The job was significant -many area plumbers had come & gone before them & they took the time to evaluate & devise a plan that corrected the 30 yr old pipes deficiencies. It took them some time in the sweltering heat- but it never deterred them & they remained polite throughout.
11838 Rock Landing Drive Ste 125, Newport News, VA 23606
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