1st class customer service! Jarrod and Anthony did a great job helping me to figure out what I needed, gave me a great price for everything and got it all delivered for my project to start on time. There were things I thought would work, but wouldn't, then they made suggestions that did and for a better price. Then came delivery of everything. Brian not only completed the delivery, but he suggested what and where to put it in order for the contractor. He even suggested a better route across and around my yard to keep from tearing it up. This level of customer service just isn't seen as much today but 84 Lumber in Newport News is the example other companies could... read full review
September 2025
Friendly and helpful staff! But I can't say enough about Jared. Great customer service is everything. Jared's kind, patient and willing to help demeanor is so appreciated!
August 2023
I'm going start by saying,that I've never done a post before. The reason I'm doing this one is because I owe a great deal of gratitude to this place. To be more precise to Krystal Metzger. I was working with her on a door project, when somewhere in the middle of different quotes, I for sure lost track of one simple mistake. The difference of the door size 5/0 and 6/0. I gave the go ahead paid and ordered a 6/0. A week later realized we both got off on this, but i took the blame. Door was already made and to ship, I was going to have to pay again for the right door trash this one. Called and talked with her, she was like oh no! She said let me see what... read full review
1st class customer service! Jarrod and Anthony did a great job helping me to figure out what I needed, gave me a great price for everything and got it all delivered for my project to start on time. There were things I thought would work, but wouldn't, then they made suggestions that did and for a better price. Then came delivery of everything. Brian not only completed the delivery, but he suggested what and where to put it in order for the contractor. He even suggested a better route across and around my yard to keep from tearing it up. This level of customer service just isn't seen as much today but 84 Lumber in Newport News is the example other companies could... read full review
Friendly and helpful staff! But I can't say enough about Jared. Great customer service is everything. Jared's kind, patient and willing to help demeanor is so appreciated!
I'm going start by saying,that I've never done a post before. The reason I'm doing this one is because I owe a great deal of gratitude to this place. To be more precise to Krystal Metzger. I was working with her on a door project, when somewhere in the middle of different quotes, I for sure lost track of one simple mistake. The difference of the door size 5/0 and 6/0. I gave the go ahead paid and ordered a 6/0. A week later realized we both got off on this, but i took the blame. Door was already made and to ship, I was going to have to pay again for the right door trash this one. Called and talked with her, she was like oh no! She said let me see what... read full review