About Mr. Rooter Plumbing of Richmond, VA
Mr. Rooter Plumbing of Richmond, VA is a trusted and professional plumbing service that handles a wide range of residential and commercial concerns. Their licensed, insured, and experienced experts provide courteous and reliable service, backed by the Neighborly Done Right Promise. Customers praise their professionalism, timely appointments, and honest assessments of repairs and costs. The plumbers are personal, explanatory, and willing to help with external problems, such as city-related issues. Recent customer experiences highlight the company's quick response and quality work. One customer was impressed that Mr. Rooter Plumbing was available the same day, and technician Mr. Paul Proffitt did a wonderful job fixing the broken handle on their upstairs bathtub. He was professional, efficient, and friendly throughout. Others appreciated the care taken during a garbage disposal replacement, with technician Adam going above and beyond by adding some additional electrical work to make the unit safe and functional. Customers also noted how quickly Adam responded to emergency problems and efficiently managed other issues found by a home inspector, often completing repairs within a few days. Overall, customers value the prompt service, thorough estimates, and high-quality repairs, as well as the written guarantees on work and the company's strong commitment to customer satisfaction.
They did an excellent job and were very patient with my elderly mom.
All I can say is WOW! This company is absolutely amazing. From the customer service team to the technicians and supervisors, every step of the experience exceeded our expectations. We are so pleased with the quality of the work and the support they’ve provided throughout the entire process. If you’re looking for a company that is professional, reliable, and truly cares about its customers, this is the one to choose.
My experience was very professional as well as amiable. Mitchell was very knowledgeable clean the area better than it was upon leaving.