ASAP Dry Cleaners

ASAP Dry Cleaners offers reliable cleaning and alteration services, with a reputation for quick and quality work. Customers appreciate their attention to detail, especially when it comes to stain removal on designer garments and accessories. The business is known for its convenience, often providing clothes dry cleaned in less than 24 hours, living up to its name. They also offer alteration services such as sewing on new buttons, which are completed quickly and to a high standard.

Many customers have had positive experiences, with some highlighting the exceptional customer service provided by the staff and manager. The staff, including Edwin, are praised for their kindness, dedication, and willingness to go above and beyond, even responding to messages while on vacation. One customer was able to get a button fixed on a suit the evening before a major meeting, demonstrating their willingness to help in urgent situations.

However, there have been some issues with customer service, including a case where a customer was charged double the initial estimate for curtain cleaning and faced difficulty logging into the website. An unhelpful and disrespectful staff member was also reported when the customer asked about the pricing mistake.

Overall, ASAP Dry Cleaners is a trusted place for cleaning and alteration services, known for its fast turnaround and friendly staff, despite some concerns about communication and customer service.