My wife returned and had her concerns addressed by a different employee. Olivia was amazing and ended up resolving all of her issues. + 3 stars.
I highly recommend specifically requesting Olivia for anything color related.
Orignal post (2025-08-29): 1. Foils kept falling off my wife's head. Foils removed inconsistently resulting in a patchy end result. 2. Employee insisted on toning cool instead of warm thus ignoring main requested service. 3. Curled my wife's hair when she specifically and repeatedly to be straightened. 4. Bleached my... read full review
April 2025
Great experience. Amanda Harbin is excellent. Took her time, very personable and talented. Will absolutely go back to her and recommend her. The receptionist there is wonderful too. Goes above and beyond. An example of great customer service.
December 2024
I’ve been coming here for my haircuts for a few years and really enjoy the experience—it’s a step up from Great Clips but still affordable. However, I’m frustrated with the scheduling. Both I and my guest have had to wait several times despite having appointments. The first time was during graduation weekend, which I understand is busy, so I scheduled in advance. The receptionist told me my stylist would be with me soon, but I ended up waiting 30-45 minutes. My husband has had similar experiences, often waiting around the same amount of time, even with a scheduled appointment.
While I don’t appreciate the wait, Presley is by far my favorite... read full review
Revision next day (2025-08-30):
My wife returned and had her concerns addressed by a different employee. Olivia was amazing and ended up resolving all of her issues. + 3 stars.
I highly recommend specifically requesting Olivia for anything color related.
Orignal post (2025-08-29):
1. Foils kept falling off my wife's head. Foils removed inconsistently resulting in a patchy end result.
2. Employee insisted on toning cool instead of warm thus ignoring main requested service.
3. Curled my wife's hair when she specifically and repeatedly to be straightened.
4. Bleached my... read full review
Great experience. Amanda Harbin is excellent. Took her time, very personable and talented. Will absolutely go back to her and recommend her. The receptionist there is wonderful too. Goes above and beyond. An example of great customer service.
I’ve been coming here for my haircuts for a few years and really enjoy the experience—it’s a step up from Great Clips but still affordable. However, I’m frustrated with the scheduling. Both I and my guest have had to wait several times despite having appointments. The first time was during graduation weekend, which I understand is busy, so I scheduled in advance. The receptionist told me my stylist would be with me soon, but I ended up waiting 30-45 minutes. My husband has had similar experiences, often waiting around the same amount of time, even with a scheduled appointment.
While I don’t appreciate the wait, Presley is by far my favorite... read full review