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Update: They sold the company to Michael Bonsby. Guarantees on repairs for the aystems they installed were not transferred. We lost over 5 years of free repairs. Basically, NICE charged a ton of money and then sold the company to not honor their commitment. Original contracts, which used to be available electronically, are just gone.
Old review: We've had our HVAC work done by Nice and now our water heater. They came in almost $1000 under our last replacement. Their sales people aren't high pressure and they take their time to thoroughly plan the job. In the 2+ years they've been servicing our systems, there has not been a single negative... read full review
Chase arrived and quickly assessed my plumbing issues, recommended solutions, provided an estimate, and scheduled a date and time to return and complete necessary work. Bonsby plumbing has done all of my recent plumbing jobs and I have been pleased with the process, pricing, and outcomes.
Gregory was communicative, patient with our being slow to open the front door, and very thorough with all aspects of the A/C units' maintenance...which included gettin up on the roof via a ladder.